Filter Post Type
Sort:
Most Recent
13 of 3
The Wine Club Retention Crisis
Why Wine Clubs Aren’t Working, And What’s Replacing Them For many wineries, the biggest challenge today isn’t attracting new customers; it’s keeping the ones they already have. Wine clubs once represented the most stable revenue engine for wineries. Members signed up, shipments went out quarterly, and predictable revenue flowed in. It was the foundation of direct-to-consumer success. But that foundation is cracking. Recent industry data reveals a troubling trend: nearly 40% of wine club members cancel within the first year. In a market where customer acquisition costs are climbing, and competition for attention has never been fiercer, losing members at this rate isn’t just a retention problem; it’s a profitability crisis. The math is unforgiving. If acquiring a new club member costs hundreds of dollars in marketing, tasting room labor, and incentives, losing them before they’ve generated meaningful lifetime value means wineries are bleeding money with every signup. And yet, some winer
00
You're Invited! How to Bridge Winery Sales + Finance Teams
Every so often, we get a very cool chance to co-lead a webinar with wine industry thought leaders and colleagues, on a topic that matters to us all. Please consider this your official invitation to join us, for a special webinar two weeks from today. The co-lead? Geni Whitehouse of BD&Co in Napa, a team of finance experts with a laser focus on the wine industry. Geni herself has been named one of the 25 most powerful women in accounting, and she brings very deep expertise to the table along with high-level thought leadership. Your colleagues? Sandra Demaria, Director of Sales and Marketing at Ehlers Estate, and Erika Boudreaux, Director of Membership and Sales at Peju Winery, who will speak from their boots-on-the-ground perspective. Our topic? How to bridge the gap between a winery's sales team and their finance team. "Too often," Geni says, "sales and accounting teams operate with two different sets of numbers and little shared understanding. The result? Mi
00