RedChirp

Scottsdale, Arizona, United States of America, 85254

March 1, 2026

Reduce Returns with Automation Powered by RedChirp & Sovos ShipCompliant

As a DtC shipper, you know that returns are minimized and reorders are more likely when a customer has a seamless, successful delivery experience. Join us to find out how a new integration between RedChirp and Sovos ShipCompliant helps power these improved customer experiences.

Given the high cost and adult signature requirements for shipping wine, spirits and beer direct-to-consumer, timely notifications are crucial. While emails often can go unnoticed, text messages receive immediate attention. Automatically texting customers about their shipments significantly reduces expensive returns and enhances customer satisfaction.

And now, any winery, distillery or brewery using Sovos ShipCompliant can connect directly to RedChirp, regardless of POS system used. This new integration allows fully automated text messaging to notify customers when their shipment is on the way. 

Casey Rolig, Marketing and Digital Sales Manager with Bundschu Company will join RedChirp founder Jennie Gilbert and Sovos ShipCompliant's Anthony Orig to discuss their winery's real-world experience implementing this integration and its impact on their business.

This webinar will be of interest to any beverage alcohol producer shipping DtC in the U.S., whether or not you're an existing customer of Sovos ShipCompliant or RedChirp.

Wednesday, August 28: 10am PT / 11am MT / 12pm CT / 1pm ET

Register Now

March 1, 2026

DTC Wine Symposium Session — Perfecting Promotions: The Best Text Message Campaigns

There are so many ways DTC teams can elevate their communications with text messaging, but this session is laser-focused on just one: promotions. We’ll delve deep into the art and science of crafting text promotions that drive significant wine sales, and how to execute them to their full potential.


Attendees will gain insights from the real-world experiences of seasoned DTC professionals already executing consistently successful SMS promotions. You’ll leave with a list of ideas, a repeatable process for crafting the messages themselves, tips on handling response volume, and a guide for how to measure and iteratively improve performance. Make sure you’re ready to employ this powerful tool to reach your 2024 revenue goals.


If you're attending the DTC Wine Symposium, make sure to come join us on Wednesday, January 17th at 11 am in the Park Room!


March 1, 2026

Text Enable Your Winery – The Complete How-To Guide

The data is in — other wineries have proven that texting with their prospects, customers, and members works. Texting saves you time. Texting sells more wine. And texting makes connecting with your winery easier and more delightful. But for highly regulated businesses like yours, it’s not obvious how to get started texting and optimize your return. Save yourself days of research and learn everything your winery needs to know about business texting in this educational session.

In this webinar, we’ll cover:

  • web-to-text chat
  • operational bulk messages
  • marketing bulk messages
  • payment requests
  • consent and opt-outs
  • integrations and more

Get the practical details you need with real-life examples of — and results from — how other wineries like Charles Krug, Hess Persson, Sokol Blosser, and more have embraced texting and exceeded their goals.

March 10 @ 11:00 am - 12:00 pm PST - FREE

Register Now

March 1, 2026

Behind the Scenes of DTC Texting: Carriers, Compliance & the Rise of RCS
Text messaging is one of the most important communication channels for wineries—and it’s changing fast. Hear Jennie Gilbert, Co-Founder of RedChirp, and John Anthony, Sr. Account Manager at Bandwidth, one of the nation’s largest voice and messaging carriers, to pull back the curtain on how texting really works behind the scenes.

March 1, 2026

Finish Strong: End-of-Year Sales & Engagement Tactics
Watch the rep[lay of this fast-paced session is packed with actionable strategies you can implement between now and the end of the year! Jennie Gilbert, Co-Founder of RedChirp, and Susan DeMatei, President of WineGlass Marketing, will be joined by a special guest from Gloria Ferrer to share real-world techniques for driving sales, engaging customers, and improving margins in what’s left of the critical OND season.

March 1, 2026

Text Enable Your Winery - The Complete How-To Guide
The data is in — other wineries have proven that texting with their prospects, customers, and members works. Texting saves you time. Texting sells more wine. And texting makes connecting with your winery easier and more delightful. But for highly regulated businesses like yours, it’s not obvious how to get started texting and optimize your return. Save yourself days of research and learn everything your winery needs to know about business texting in this educational session. In this webinar, we’ll cover: Web-to-text chat, Operational bulk messages, Marketing bulk messages, Payment requests, Consent and opt-outs, Integrations and more Get the practical details you need with real-life examples of — and results from — how other wineries like Charles Krug, Hess Persson, Sokol Blosser, and more have embraced texting and exceeded their goals.

March 1, 2026

PlumpJack Collection Makes Sale with RedChirp’s One Millionth Text Message

More consumers than ever want to text with the businesses they love. But not just any mass-market texting platform will meet your extra compliance burdens. That’s why so many wineries trust RedChirp, the complete business texting platform made specifically for highly regulated businesses like yours.


RedChirp has become so popular it just soared past its one millionth text message!


The one-millionth message came from a customer of The Plumpjack Collection. He replied to a bulk text reminding customers to order their 2019 Syrah in time for their 4th of July BBQs.




Are you tired of emailing into the abyss and playing phone tag all by yourself? Text your customers instead!


Learn More:

Just browsing? Check out our website at https://redchirp.com/

Have a few questions? Complete this form to start texting with us!

Ready to see for yourself? Schedule a demo: https://calendly.com/jennie-gilbert/redchirp-demo

March 1, 2026

From Text to Sale: Elevate Your Winery’s Customer Experience with RedChirp

No one picks up the phone anymore. And it’s harder than ever to get your emails delivered and opened. But it is still possible to reach your customers…everyone reads their text messages. Other industries may have a head start, but RedChirp is helping wineries catch up.

“In just two years, RedChirp has gone from serving one to almost 900 wineries because we’ve been relentlessly listening to their specific challenges and rapidly developing solutions,” says Jennie Gilbert, Co-Founder of RedChirp. “Every DTC team has a lot to communicate and it’s getting harder to cut through the noise. But you can do it with texting! RedChirp makes it easy and works right away.”


With RedChirp, wineries can text with customers one-on-one and in bulk, automate recurring messages like shipment notifications and reservation reminders, and securely collect credit card info in minutes instead of days. Wineries of all sizes and from all regions are using RedChirp to create elevated customer service experiences, execute more effective club communications, and run more powerful promotions.

The next generation of webchat — which starts on your website but moves the conversation to text — is included in every RedChirp subscription for free. Case studies and order attribution data show these webchats convert into significant sales, with the added bonus of organically growing your opt-in list without lifting a finger.

Wineries use RedChirp to securely collect credit card information by text message too. Because that’s so convenient wineries, Payment Requests have become one of RedChirp’s most popular features. Customers love it too! Across the platform, they complete 42% of these Payment Requests in 10 minutes or less and 98% in less than 24 hours.

RedChirp’s integrations with wine industry tools increase visibility and make automations more powerful. Share contacts, trigger shipment notifications, confirm orders, send reservation reminders, and maximize the performance of your emails. Automated Order Attribution reporting makes sure you know which texts are converting into sales and exactly how many. RedChirp integrates with Commerce7, eCELLAR, WineDirect, vinSUITE, tock, Mailchimp, Klaviyo, WineShipping, WineDirect Fulfillment, Outshinery, and WinePulse.

Are you tired of emailing into the abyss and playing phone tag? Text your customers instead! Stop by RedChirp’s booth #210 at the WIN Expo on Dec. 4 at the Sonoma County Fairgrounds to find out how.

Register for a free trade show floor pass with the promo code: RED210

March 1, 2026

Make This OND Your Best Shipping Season Yet – Free Webinar for Winery DTC Professionals!

Are you ready for the holiday shipping surge? The busy OND season is here, and we’re hosting a must-attend webinar designed to help your winery thrive during this critical time!

Join industry experts Laura van der Kamp (Round Pond Estate), Karin Strykowski (Wineshipping), and Jennie Gilbert (RedChirp) as they share insider strategies to maximize your shipping success this holiday season.

Webinar: OND Shipping Essentials: Ten Tips For a More Profitable Season
📅 Date: Wednesday, September 25th
🕙 Time: 10 am PDT

In this exclusive session, you'll learn how to:

  • Reduce shipment damages
  • Quickly resolve delivery issues
  • Create memorable experiences for gift givers and recipients
  • Automate follow-ups 
  • Boost sales through the end of the year

Don’t miss out on this chance to streamline your shipping process and set your winery up for a smooth, profitable holiday season and beyond!

👉 Register Now for Free!

Get the tools and tactics you need to turn this OND season into your most successful one yet! See you there!

March 1, 2026

Hess Persson connects $72,000+ in sales to RedChirp’s text messaging platform in first 60 days.

Hess Persson Estates uses text messaging to convert prospects, deepen customer engagements and drive new revenue channels

Hess Persson Estates is recognized as one of the premier family-owned and family-led companies in the world of wine, and it stands committed to pushing boundaries and elevating standards to craft wines of distinctive character.

Each of the family’s portfolios of wine – The Hess Collection on Mount Veeder and the Lions Head Collection of Napa Valley— are known for producing highly acclaimed luxury red wines, committed to sustainable farming and winemaking practices.

Always looking for new and innovative ways to reach prospects and convert sales, Hess Persson engaged with RedChirp. This text messaging platform is rapidly building a following among Napa Valley wineries of all sizes.

RedChirp allowed Hess Persson’s DTC team to interact with prospects and customers in a uniquely accessible and direct way. This superior experience delivered increased visits, sales and memberships, as well as deeper engagement with existing customers.


Using Inbound Texting to Increase Engagement and Sales

Hess Persson began inviting prospects to text with them by adding RedChirp’s intuitive webchat to their site. Prospects started using it right away and it was easy for the DTC team to reply and engage in helpful text conversations arranging winery visits, answering questions, and building relationships. More than 450 web chat requests delivered compelling results in just the first 60 days:


  • Prospects who initiated text conversations through web chat went on to place 116 orders worth more than $72,000.


  • These customers ranged in age from 27 to 80, with an average age of 56. So much for texting being exclusive to younger customers!


  • At a time when 81% of consumers in competitive situations are likely to do business with the first one that gets back to them, RedChirp made it easy for the Hess Persson team to respond to more than 90% of all inbound text requests in 15 minutes or less.


  • 56% of these prospects wanted to reserve a winery visitation and tasting, one of the best sales conversion opportunities in the industry.


Faster and More Responsive Communication with Outbound Text Campaigns

Pleased with the success of the inbound text engagements, Hess Persson’s team started conducting outbound campaigns in August and September to more than 900 current club members. Here’s what they found:


  • When reaching prospects and customers is more challenging than ever, 100% of all outbound text messages were delivered successfully.


  • More than 1 in 4 customers responded proactively to messages about expiring credit cards or failed transactions, streamlining a time-consuming administrative activity for the DTC team.


Driving Insights and Efficiency With Redchirp’s Commerce7 Integration


The DTC team quickly realized that text messaging was going to become a major and much-loved communication channel. To streamline their own workload and gain better insight into their relationship with each customer, the team at Hess Persson worked with RedChirp as they built and launched a new Commerce7 app. 



Get a copy of the entire case study here.

To find out how RedChirp can help you delight your prospects and customers, deliver superior customer engagements, and create new sales and membership opportunities without adding to your team's workload, visit RedChirp.com.


This case study was produced in close collaboration with WISE.

November 26, 2025

Win the Follow-Up: Reinventing Guest Check-In for Today’s DTC Challenges

This webinar is designed for winery owners, tasting room leaders, DTC and hospitality managers, and marketing teams seeking practical ways to strengthen their lists, improve compliance, and unlock new revenue opportunities—all while delivering a better guest experience. 

This practical, solution-focused session will cover: 

  • Building internal buy-in 
  • Creating clear goals and measurable KPIs 
  • Designing a compliant, guest-friendly check-in process 
  • Making data capture a sustainable habit 
  • Putting guest information to work through targeted outreach, SMS, campaigns, and club cultivation 

Hosted by: 

  • Liz Mercer, WISE Partner & DTC Strategist 
  • Jennie Gilbert, RedChirp Cofounder 
  • and a special winery guest 

Date/Time: Wednesday, December 10 at 1:00 PM Pacific

Register Now

November 26, 2025

RedChirp and WISE Announce Strategic Webinar to Help Wineries Capture More Guest Data and Drive Sustainable DTC Growth

Napa/Sonoma, CA — December 1st, 2025 — RedChirp and WISE (Wine Industry Sales Education) today announced a forward-looking, solutions-driven webinar designed to help wineries solve one of the most urgent challenges facing Direct-to-Consumer (DTC) wine sales today: capturing accurate guest data and the express written consent required to power effective outreach, build lasting relationships, and grow revenue. 

This collaboration—led by WISE Partner Liz Mercer and RedChirp Cofounder Jennie Gilbert—was born from a shared recognition that the old “hospitality-first, follow-up-later” model is no longer enough. With tasting room visitation softening, consumer spending tightening, and compliance rules continually evolving, brands must become more proactive in their outreach. Yet most wineries are missing most of the reliable email addresses, phone numbers, and compliant opt-ins needed to keep conversations going after the visit. 

Recent WISE Mystery Shops, conducted over multiple states, underscore the gap: Mystery Shoppers were asked to keep in touch with the winery they visited just 10% of the time. Meanwhile, the contact information they do gather is usually limited to the single person who booked the reservation—leaving the other guests unaccounted for, walk-ins entirely invisible, and almost no one providing express written consent. And as compliance rules and regulations continue to evolve, usually toward stricter definitions of express written consent and often with little notice, wineries need data collection methods that protect them today and prepare them for what may change tomorrow. 

To address this growing industry need, RedChirp has launched Guest Check-In, a new, no-additional-cost feature available to all RedChirp customers. Guest Check-In provides wineries with a more intentional, guest friendly, and compliant system for collecting data and consent across tasting rooms, onsite events, offsite activations, and more. 

But technology alone isn’t a complete strategy. That’s why this webinar pairs the new tool with WISE’s expert best practices for implementation, staff adoption, operational rollout, and how to put the collected data to good use, driving sustainable DTC growth. 


Webinar: Win the Follow-Up: Reinventing Guest Check-In for Today’s DTC Challenges 

Hosted by: 

  • Liz Mercer, WISE Partner & DTC Strategist 
  • Jennie Gilbert, RedChirp Cofounder 
  • and a special winery guest 

Date/Time: Wednesday, December 10 at 1:00 PM Pacific 

Registration: https://us06web.zoom.us/webinar/register/WN_Z4D4T9AlQTyfBVtW37xYfQ 

This practical, solution-focused session will cover: 

  • Building internal buy-in 
  • Creating clear goals and measurable KPIs 
  • Designing a compliant, guest-friendly check-in process 
  • Making data capture a sustainable habit 
  • Putting guest information to work through targeted outreach, SMS, campaigns, and club cultivation 

This webinar is designed for winery owners, tasting room leaders, DTC and hospitality managers, and marketing teams seeking practical ways to strengthen their lists, improve compliance, and unlock new revenue opportunities—all while delivering a better guest experience. 

About WISE 

WISE (Wine Industry Sales Education) offers a comprehensive curriculum designed specifically for wine industry professionals. Founded on the belief that Direct-to-Consumer results are central to winery success, WISE delivers the only wine industry training, education, and certification program dedicated to DTC sales and marketing. Learn more at https://wineindustrysaleseducation.com/

About RedChirp 

RedChirp helps wineries harness the power of text messaging to delight customers, increase sales, and streamline operations. From personalized two-way conversations to automated notifications and bulk marketing campaigns, RedChirp empowers wineries with modern communication tools built for the industry’s unique compliance environment. RedChirp integrates seamlessly with leading DTC platforms and now includes Guest Check-In at no additional cost. Learn more at https://redchirp.com/.

September 22, 2025

Turn Your Pop-Up Into a Text + Email Opt-In Machine

A brand-new RedChirp feature is here: Lightboxes!

Lightboxes let you seamlessly collect both text and email marketing consent right on your website through a branded pop-up. Most wineries already use a pop-up to invite email signups — but if you’re not asking for text consent too, you’re missing a huge opportunity to grow your list.

Why it matters: Every business should be gathering as much high-quality, express written consent as possible. Growing your consent list may:

·     Reduce risk

·     Future-proof your texting program as regulations evolve

·     Expand opportunities for more successful campaigns


Early results are impressive:

Beta testers saw 160% more opt-ins in their first 30 days using Lightboxes compared to the previous month! 😲 ðŸ¤¯ ðŸ¥³


Even better? Lightboxes are included with your RedChirp account at no extra cost.


Request help setting up your lightbox: click here →

Learn more about Lightboxes: click here →


As always, our team is here to help if you need it! Use the button above to request our help adding a Lightbox to your site, or text us at 602-899-1365 for help with anything else.


📚 Helpful Resources to Revisit

September 18, 2025

Behind the Scenes of DTC Texting: Carriers, Compliance & the Rise of RCS

Text messaging is one of the most important communication channels for wineries—and it’s changing fast. Join Jennie Gilbert, Co-Founder of RedChirp, and John Anthony, Sr. Account Manager at Bandwidth, one of the nation’s largest voice and messaging carriers, to pull back the curtain on how texting really works behind the scenes.

We’ll cover the key players (CSPs, carriers, aggregators), the special compliance hurdles for alcohol, and today’s hot-button issues like spam rejections, shortened links, and holiday slowdowns. Plus, get a first look at the future of messaging with RCS—what it is, why it matters, and how to prepare.

You’ll walk away with insider knowledge to help you feel more confident and expert in managing winery text messaging. Bring your questions for live Q&A!

October 2 @ 11:00 am PT

Register Now

Speakers

Jennie Gilbert, CoFounder / RedChirp

 
John Anthony, Sr. Account Manager / Bandwidth  

Sponsored by RedChirp with special guest from Bandwidth

August 12, 2025

Come Over October: Boost Fall Sales with SMS Marketing




Join wine industry icon Karen MacNeil, RedChirp co-founder Jennie Gilbert, and Laurelle Turner-Clemons from Hess Persson Estates for a practical, idea-packed webinar to help you promote and sell your wine using the Come Over October campaign for creative traction. 

Co-created by Karen, Kimberly Noelle Charles, and Gino Colangelo, the Come Over October campaign is focused on telling the positive story about wine by celebrating togetherness, connection, and hospitality. The campaign has experienced extraordinary success thus far—reaching nearly 2 billion media impressions in its first year. In this session, we’ll highlight how your winery can easily participate, benefit, and be a part of Come Over October this fall. 

You’ll get proven text message marketing strategies, ready-to-use SMS campaigns, and expert tips to drive traffic and boost sales, all tailored to the Come Over October theme. Whether you're joining for the first time or returning for another round, you'll leave with everything you need to make this October your most successful yet. 

To find out more about Come Over October, visit www.comeoveroctober.com or follow COO on Instagram at @comeoveroctober.







July 30, 2025

RedChirp and Copper Peak Logistics Launch Integration to Improve Wine Shipment Success Rates

Napa, California — RedChirp, the leading text messaging platform built for wineries, is excited to announce a powerful new integration with Copper Peak Logistics, a trusted provider of alcohol compliant fulfillment and logistics services. This integration empowers wineries to automatically notify customers about critical shipment updates in real time—via automated, personalized text messages. 

With alcohol shipments requiring a 21+ signature for delivery, clear communication is essential to reduce missed deliveries, returns, and customer frustration. This new integration makes it easier than ever for wineries utilizing Copper Peak Logistics’ fulfillment services to keep customers informed and engaged throughout the shipping process. 

Key Features of the RedChirp and Copper Peak Logistics Integration: 

With the integration enabled, wineries can automatically trigger personalized text messages when: 

  • A package has a new tracking number 
  • A package enters transit (typically carrier pickup)
  • A package is out for delivery (reminder: 21+ signature required) 
  • A package is delivered 
  • A delivery attempt fails 
  • A package’s expected delivery date changes 
  • A package is available for pickup at a hold location 
  • An unusual event, known as an exception, occurs 

These proactive communications improve delivery success rates and reduce costly returns. Even better, busy DTC teams can fully automate these notifications, so no extra effort from their team is required. 

“This integration is a game-changer for RedChirp and Copper Peak Logistics customers,” said Jennie Gilbert, Cofounder of RedChirp. “By automating timely text updates at the most important moments in the shipping process, wineries can deliver better customer experiences, reduce returns, and ultimately sell more wine with less hassle.” 

The integration is available at no additional cost for any winery already working with Copper Peak Logistics and RedChirp. 

“We were so happy to work with RedChirp on this integration to provide our winery partners with smarter ways to keep their customers informed,” said Merilee Anderson, Senior Vice President of Client Services Copper Peak Logistics. “Shipment-related texts are not just convenient for customers—they reduce support volume and improve delivery outcomes.” 

Getting Started 

Wineries can activate the integration by emailing manderson@copperpeaklogistics.com and copying help@redchirp.com to request setup. Once credentials are securely transferred, the RedChirp team will enable the connection and confirm the data feed. From there, wineries can create automated messages in RedChirp tied to each key shipment milestone. Step-by-step guidance and video tutorials are available, and hands-on support is always just a message away at guide@redchirp.com

About RedChirp 

RedChirp helps wineries harness the power of text messaging because when you can get people to pay attention, you can delight your customers and sell more wine. RedChirp cuts through the noise with one-on-one conversations, bulk club and marketing texts, and automated notifications about shipments, reservations, and more. RedChirp’s industry-specific integrations make automations more powerful, and its built-in compliance features ensure wineries stay within regulations. Learn more at https://redchirp.com

About Copper Peak Logistics 

Copper Peak Logistics specializes in premium wine fulfillment services, offering temperature controlled storage and white-glove shipping solutions. Known for its attention to detail and premium service levels, CPL serves some of the most prestigious wineries in North America. For more information, please visit https://copperpeaklogistics.com.

July 7, 2025

RedChirp Integration Is Now Available for Bottle360 Customers

SEATTLE, WA – July 7, 2025 – Bottle360, a leading provider of comprehensive winery direct to consumer software, today announced a strategic integration with RedChirp, the premier text messaging platform for wineries. This powerful collaboration empowers wineries to elevate customer engagement, streamline communications, and drive direct-to-consumer (DTC) sales through seamless, personalized text messaging. 

The integration allows Bottle360 users to effortlessly leverage RedChirp’s robust texting capabilities with the Bottle360 platform data. Wineries can now easily send targeted marketing messages, order confirmations, shipping updates, and personalized recommendations, and much more, all while maintaining a unified customer view. 

“We are thrilled to partner with RedChirp to bring this compelling communication channel to our winery partners,” said Katherine Adams, CEO of Bottle360. “In today’s competitive market, direct and personalized communication is key to building lasting customer relationships. This integration provides our clients with the tools they need to connect with their customers on their preferred channel, leading to increased loyalty and sales. In the quest to embrace the younger generation of wine consumers, text messaging for both account information and marketing is an important addition to phone and email.” 

Wineries utilizing both platforms are already experiencing significant benefits. “We love the integration between Bottle360 and RedChirp—it’s been a game-changer for our small, family-run winery,” says Kathie Nelson, co-owner and DTC Sales Lead at Résolu Cellars. “It’s made our customer outreach more efficient and more personal, and our response rates to exclusive offers and event reminders have exceeded expectations.” 

“At RedChirp, our mission is to help wineries break through and connect with their customers,” said Jennie Gilbert, Co-Founder of RedChirp. “The team at Bottle360 has been a delight to work with — thoughtful, responsive, and dedicated to helping their customers succeed. We’re proud to bring this integration to life together, making it simple for Bottle360 wineries to start texting in ways that truly drive engagement and sales.” 

The RedChirp integration within Bottle360 is available now to all Bottle360 customers. Wineries interested in learning more about how this integration can benefit their business are encouraged to contact Bottle360 or visit https://bottlethreesixty.com/redchirp-and-bottle360/

About Bottle360 

Bottle360 is a comprehensive winery management platform designed to streamline winery operations, enhance customer relationships, and drive profitability for wineries of all sizes. From DTC sales and club management to inventory and marketing, Bottle360 provides a complete suite of capabilities to empower wineries to succeed in the modern wine industry. Learn more at https://bottlethreesixty.com/

About RedChirp 

RedChirp helps wineries harness the power of text messaging to delight customers, increase sales, and streamline operations. From personalized one-on-one conversations to automated notifications and bulk messaging campaigns, RedChirp’s tools cut through the noise to deliver results. RedChirp integrates seamlessly with industry-specific platforms, ensuring compliance while enhancing customer engagement. Learn more at https://redchirp.com/.

June 4, 2025

Wine Sales Symposium Presentation: Send Less Sell More
Learn all about RedChirp's new AI Recipient Optimization from RedChirp cofounder Jennie Gilbert and Lawrence Wine Estates E-Commerce Manager Adam Gurzenski

April 21, 2025

Don't Miss This Commerce7 & RedChirp Promotion


Text messaging is now an essential tool for wineries to enhance customer engagement and drive retention. With this in mind, Commerce7 has teamed up with RedChirp to offer new, deeply integrated features that streamline communication and improve wine club performance.

Unlock Powerful Text Messaging Tools at No Cost:

To help more wineries experience the benefits of these new tools, Commerce7 is covering the one-time setup fees and the first three months of new RedChirp subscriptions. This exclusive offer is available for a limited time and is designed to help wineries boost customer satisfaction and increase club retention.

  • Step 1: Click below to supply some business info. Within 2 business days, RedChirp will send you login instructions.
  • Step 2: Log in and complete the Welcome Screen. This takes about 20 minutes.
  • Step 3: Scheduled your launch/training date.

Get Started

April 21, 2025

RedChirp & Commerce7 Unveil Powerful New Wine Club Engagement Tools + a Special Promotion for Wineries

March 19th, 2025 — Wineries seeking to improve wine club engagement, boost retention, and streamline operations now have access to groundbreaking new tools. RedChirp and Commerce7 have partnered to deliver new integration features designed to make wine clubs more profitable and easier to manage.

Webinar Recap: Unlocking New Capabilities

On March 18th, Commerce7 and RedChirp hosted an informative webinar where attendees:

  • Discovered innovative new features to enhance club member engagement.
  • Gained insights from Bricoleur Vineyards on successful member interaction strategies.
  • Got a first look at new RedChirp + Commerce7 tools.
  • Learned about a limited-time RedChirp promotion for Commerce7 users.

Missed the event? Access the recording, slides, and resources here: https://redchirp.com/webinar-commerce7-redchirp-new-tools-to-drive-club-engagement/

New RedChirp Features for Commerce7 Users

Developed in response to winery feedback, these features help teams deepen customer relationships and improve wine club performance:

  • Wine Club Join & Follow-Up Automated Messages: Convert new members into loyal fans with personalized and completely automated welcome and follow-up messages.
  • Remove Recent Buyers from Bulk Messages: Target the right audience by automatically removing recent purchasers.
  • Conversation Chips: Instantly access key customer details like membership status, lifetime value, and recent shipments for personalized interactions.

"We’ve heard from so many wineries that — now more than ever — they need better tools to engage and retain club members," said Jennie Gilbert, Co-founder of RedChirp. "These new features empower busy teams to provide exceptional customer service and drive real business results."

Even More Exclusive Tools Unveiled

In addition to these enhancements, RedChirp and Commerce7 introduced cutting-edge features they’re developing and testing to support every stage of the wine club experience:

  • One-Click to ‘Add All Members Who Have Not Yet Customized’: Effortlessly populate “last chance to customize” bulk messages with members who haven't personalized their shipment.
  • Magic Links to Club Customizations: Securely include dynamic links in text messages, allowing members to easily view and customize their shipments.
  • Customization Tracking in Order Attribution: Track customizations triggered by text campaigns and view results in RedChirp’s automatic Order Attribution reports.
  • AI Recipient Optimization: Utilize a 4-layered AI model trained on millions of wine industry data points to predict recipient engagement and optimize send lists.

"At Commerce7, our mission is to empower wineries to create exceptional customer experiences,” said Andrew Kamphuis, President of Commerce7. “RedChirp’s new features give wineries even more powerful ways to connect with their club members—welcoming new members, keeping them engaged, and ensuring long-term loyalty. We’re excited to partner with RedChirp to help wineries strengthen retention and build lasting, meaningful customer relationships."

Limited-Time Offer for Commerce7 Users

To help wineries experience the power of text messaging, RedChirp and Commerce7 are offering an exclusive promotion:

  • For wineries already on Commerce7: Sign up for a new RedChirp subscription between March 18th and May 31st, 2025, and Commerce7 will cover the one-time fees and the first three months of your RedChirp subscription. Your RedChirp organization must be launched by 6/30/2025 to qualify.
  • For wineries on WineDirect: You may need a little more time, so transition to Commerce7 and sign up for a new RedChirp subscription between March 18th and July 31st, 2025 and Commerce7 will cover the one-time fees, and the first three months of your new RedChirp subscription. Your RedChirp organization must be launched by 8/31/2025 to qualify.

Learn more about the promotion at https://redchirp.com/commerce7-partners-with-redchirp-to-get-more-wineries-texting/.

About Commerce7

Commerce7 is designed to help wineries sell more by delivering seamless, customer-first experiences across every channel. With integrated tools for Point of Sale, Wine Clubs, eCommerce, Customer Relationship Management, and Reservations, Commerce7 makes direct-to-consumer sales easy and effective. Learn more at https://www.commerce7.com/.

About RedChirp

RedChirp helps wineries harness the power of text messaging to delight customers, increase sales, and streamline operations. From personalized one-on-one conversations to automated notifications and bulk messaging campaigns, RedChirp’s tools cut through the noise to deliver results. RedChirp integrates seamlessly with industry-specific platforms, ensuring compliance while enhancing customer engagement. Learn more at https://redchirp.com/.