WISE #115 DTC Metrics Professional - New & Improved

DTC METRICS | UPCOMING CALENDAR

One of our essential core classes has been updated & retooled ... and is better than ever!
WISE #115 DTC Metrics Professional
Wednesday, April 22

Let's face it - managing, understanding and acting on the myriad of metrics in the direct to consumer world can be daunting!

This Level I Certification Course focuses on the fundamental metrics required to run a successful, multi-channel DTC wine organization, including the basics of customer relationship management (CRM). Students will learn how to create dashboards for DTC channels and how to identify the opportunities and challenges they uncover. In just one day, we'll cover:

Understanding Your Customer Relationship Management System
Tasting Room & Wine Club Metrics Dashboards
Website & Email Analytics & Dashboards
Phone & Social Media Metrics
Customer Segmentation

Click Here to learn if this is the right class for youâ–º
Ready to sign up? Click here to register nowâ–º

UPCOMING CALENDAR - NAPA, CA

APRIL 2015
Apr 17, 24 & 28 - WISE #201 | Management Core Course â–º
Apr 20 & 21 - WISE #220 | Mastering Public Speaking â–º
Apr 22 - WISE #115 | DTC Metrics Professional â–º
Apr 28 - WISE #203 | Demystifying Financials â–º

MAY 2015
May 14 - WISE #205 | DTC Metrics Intensive â–º

JUNE 2015
June 2, 3 & 9 - WISE #111 | Tasting Room Professional â–º

UPCOMING CALENDAR –PROSSER, WA

JUNE 2015
June 8, 9 & 11 - WISE #111 | Tasting Room Professional â–º
June 10 - WISE #205 | DTC Metrics Intensive â–º

IMG - Measured Experience for Excellence.