WISE Offers Classes in Arroyo Grande, CA

WISE COMING TO THE CENTRAL COAST

WISE ACADEMY HEADED TO ARROYO GRANDE

We are excited to share that WISE Academy is headed to Arroyo Grande for the first time, to offer two of our most popular Management Level classes! QUESTIONS? 877-740-WISE (9473)

UPCOMING CALENDAR – ARROYO GRANDE

COMING MARCH 2015
BOTH CLASSES TO BE HELD AT TALLEY VINEYARDS
3031 Lopez Dr, Arroyo Grande, CA 93420

March 9, 10 & 12 - WISE #211 | Tasting Room Management â–º
This 3-day course focuses on the strategic needs of tasting room managers. Topics include team management, retail and merchandising fundamentals, and sales best practices and measurement techniques. Tasting room professionals will enhance their skills in the following areas:
• Hiring, training, managing and firing staff
• Motivating, measuring, and rewarding behaviors
• Leadership and communication skills
• Selling and merchandising
• Planning, budgeting, and goal setting
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March 11 - WISE #205 | DTC Metrics Intensive â–º
This one-day overview is designed to help attendees better understand the metrics required to manage the various DTC channels (tasting room, wine club, online, phone sales, direct sales, events, etc.). We use real-life experiences to explain the DTC channels and their connection to ROI. DTC professionals will learn about:
• Customer and relationship management
• Data insights
• Dashboards and reporting
• Tasting room, wine club, and online metrics
• Understanding the big picture
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UPCOMING CALENDAR – NAPA

FEBRUARY 2015
Feb 18, 25 & Mar 4 - WISE #211 | Tasting Room Management â–º
Feb 19 - WISE #205 | DTC Metrics Intensive â–º
Feb 26, Mar 5 & 12 - WISE #213 | Wine Club Management â–º

MARCH 2015
Mar 3 & 10 - WISE #212 | Events Management â–º
Mar 11, 18 & 25 - WISE #201 | Management Core Course â–º

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