OrderPort POS 3.0 sets the new standard for tasting room POS. Elegant design and intuitive functionality enable your staff to process simple to complex orders quickly and engage cus­tomers. Built for wineries with wineries, OrderPort POS 3.0 is part of the one system you will use for everything. OrderPort Winery Solutions. Everywhere Commerce.

• Easy to Use. Staff trained and using POS in minutes. Run tabs. Split tickets. Accept cash, credit, gift cards, card-on-file. Returns, refunds and exchanges.
   
• Fast. Add items by touch or barcode scan. Scan driver license for address and age. Account and product search by name and UPC.  
  
  
• Mobile. Cloud hosted. Runs on iPads. Take orders and accept payments, join wine club and mailing list everywhere you do business.   
  
  
• Integrated. Recognize Club members and auto-apply discounts. Release pickup orders. Real-time shipping calculation.  
  
  
• Scalable. Use multiple iPads in multiple tasting rooms. Add iPads on-demand for events. Sell wine, merchandise, event tickets and gift cards.  
  
  
• Compliant. Credit card data encrypted at swiper. Local and State Sales tax calculation by product type and destination code. State Ship-to validation.
  
  
• Affordable. Rate programs for small to enterprise level wineries. Service fees starting at just $100 per month.

Do you have the tools to manage search engine optimization and search engine marketing yourself? What about email marketing to your mailing list? If not, you may not be getting the best results. With OrderPort these marketing tools are fully integrated with your sales channels lowering your costs and response times. Everywhere commerce. Only from OrderPort.

OrderPort is a leading provider of web, point-of-sale, wine club and mobile commerce applications for wineries. OrderPort commerce solutions are deployed via a proven SaaS platform that supports consumer, wholesale and distributor sales. OrderPort enables the presentation of products and services to customers online, at the point of sale and everywhere via mobile devices. Simplified administration, compliant, single system management of multiple sales channels, OrderPort is everywhere you do business.

OrderPort Winery Solutions, the leading provider of software to the wine industry, has recently integrated with Amazon to provide a seamless experience for both the winery and the customer. Orderport’s Amazon integration allows wineries to share their products with many more customers via Amazon, without the extra time and hassle that it takes to manually input information from Amazon into fulfillment and vice-versa.

OrderPort automates the process of receiving orders from Amazon, shipping them, and reporting that information back to Amazon. OrderPort uses Amazon’s API in order to automatically place processed orders from Amazon into fulfillment. Once an order is shipped, OrderPort again auto-communicates with Amazon to send a ship date and time, and tracking information.

This immediate information sharing allows wineries to maintain the best possible Amazon rating, and ensures that customers’ orders are quickly and efficiently fulfilled.  

OrderPort, the leading provider of commerce applications for wineries, now offers 3 unique payment processing options: WorldPay, OpenEdge, and our newest option - OrderPort Payments Powered by Stripe. 

To learn more about how OrderPort can deliver DTC Success to your winery,

Click Here

OrderPort gives you great options for managing compliance. If you are a ShipCompliant user, OrderPort is a Certified ShipCompliant Partner so you can seamlessly continue to use their service. We also make it easy to use Compli-Beverage. Use the OrderPort compliance reports to upload consumer and wholesale data to eCompli and automatically build your monthly state reports. If you manage compliance yourself, the OrderPort Compliance reports are included with your service plan. You’ll have everything you need at no additional charge.

OrderPort tracks your Direct Sales in state and out of state including all of the details required by each state where you ship.
Sales Tax by destination code and also by state depending on your filing requirements. Samples, Donations and tax exempt sales are each reported separately for ease of use when foiling with states and also for determining your winery profitability.

Click here to get started. 

To add a member to a wine club, start at the home screen, and then select the wine club that you wish to add a member to. In this case, Bob Jameson wants to join the “Friends of Acme 6 Pack” wine club. Go to Members. Click the bright green “Add Member” button to add Bob.

Bob Jameson is already a customer, so his shipping address is already in the system. Choose the date that Bob would like to become an active member (On Hold Until Date) and select a payment method. Bob is a pickup customer, so he will pay at pickup. Click Add Membership.

A few months later, Bob comes back into your winery. Bob has enjoyed being a part of the “Friends of Acme 6 Pack” wine club, and was given a gift card by his wife so that he can join another wine club. Bob wants to be a part of the “Friends of Acme” wine club. Follow the same process as before. Go to Friends of Acme>Members>Add Member.

Enter in Bob’s information, but this time when selecting a payment method, select “Gift”. Click Add Membership.

To show that Bob Jameson is now a member of both wine clubs, go back to Dashboard, and then go to Customers. Type Bob’s name in the search bar, and as we can see under wine clubs, both Friends of Acme and Friends of Acme 6 Pack are listed.

Managing Events Just Got Easier. Use OrderPort's Work Orders and Deposits Feature.  

OrderPort’sWork Orders and Deposits feature is ready to make long term orders efficient and easy to track. Perfect for event planning and wholesale orders, Work Orders and Deposits allow you to start an order, take a deposit, and keep the order open for making changes for as long as you’d like. Distinct from regular orders, Work Orders show up as a different color on your home screen while you’re working, and are saved for later under a customer account without cluttering your home screen. Here’s how it works:

• Start an order for the customer and select the ‘Work Order’ option – if they do not already have an account, you will be prompted to create one so the order can be stored in the customer’s profile. 
• Start adding products to the cart – this may include an event reservation, and/or products the customer knows they’d like to purchase.
• When you are done for the day head to the checkout page to accept a deposit.
• Select any payment method you’d like to use for the deposit and simply enter in the amount the customer will be paying at this time.
• Once you’ve accepted payment, click on the Save for Later button. This saves the order under the customer account without closing it.
• When you are ready to work with the order again you can find it in the customer profile under Order History. Simply tap on the order to continue working with it.
• When you are done working with the order take the final payment and click Close.

For more information regarding the Work Orders and Deposits feature or OrderPort please contact Rick Belisle at rick@orderport.net, or click here to request a demo.

OrderPort is excited to announce Clerk Alerts!

Clerk Alerts ensure that tasting room staff are informed of important customer information as soon as they start interacting with a customer.

Add important account notes to a customer's profile and flag the note as an alert for the clerk. When the clerk begins to work with the customer profile in the point of sale, a popup will automatically display the information you have flagged.

Your alerts can be ongoing or one-time tasks. In the image below for example, the clerk is instructed to return a forgotten jacket. Once this is done the clerk can select, ‘Alert Completed,’ and this note will no longer pop up. 

Alerts that are not marked as completed, such as allergy information, wine preferences, etc. will continue to show for clerks interacting with the account. 

For more information regarding OrderPort please contact Rick Belisle at rick@orderport.net.

International expansion creates a global winery-focused software company

Bellevue, WA & Milan, Italy (July 1, 2025) – OrderPort, a leading provider of software dedicated to the needs of wineries and related beverage alcohol producers, today announced its affiliate has completed a strategic investment in Wine Suite. Wine Suite is a leading European provider of winery-focused software solutions. OrderPort is owned by Performant Capital, a Chicago-based private equity firm that partners with founder-owned software and technology-enabled service companies to accelerate their growth.

Founded in 2019, Wine Suite has established itself as the preeminent technology provider for European wineries by offering a comprehensive set of customer relationship management, marketing, events, and tourism management solutions. Wine Suite’s product set is highly complementary to OrderPort’s point of sale, eCommerce, loyalty program management, and wine club management offerings.

“We are excited to partner with the Wine Suite founders and support our shared vision to be the one-stop software solution for wineries worldwide,” said Jim Agger, Chief Executive Officer at OrderPort. “This investment represents a significant step in OrderPort’s goal to provide a comprehensive software solution to our clients on a global scale.”

“This substantial investment underscores our commitment to investing in founder-led businesses that have built mission-critical software where Performant Capital’s operating expertise can help unlock future growth,” added Michael Ciaglia, Partner at Performant Capital Management. “We look forward to serving as a value-added partner to the Wine Suite team and supporting their continued growth across Europe.”

“The Wine Suite team is thrilled to partner with OrderPort and Performant Capital due to their technology expertise and clear commitment to innovation in the wine industry. We are eager to leverage OrderPort’s robust feature set to expand the capabilities of the Wine Suite platform and deliver comprehensive direct-to-consumer solutions to our clients,” said Matteo Ranghetti, Co-Founder of Wine Suite, together with Co-Founder Filippo Galanti.

About OrderPort

OrderPort is a Bellevue-based provider of vertical market software solutions to wineries and beverage alcohol producers. OrderPort’s technology enables its customers to support in-person experiences at wineries and tasting rooms as well as eCommerce transactions. In addition to its fully-featured point of sale system, OrderPort provides industry-leading wine club and restaurant management capabilities. For more information about OrderPort, please visit https://orderport.net/.

About Wine Suite

Wine Suite is a Milan-based customer relationship management and marketing software platform built to facilitate direct-to-consumer sales for wineries. Wine Suite further enables wine tourism through its advanced booking and reservation engine, providing a single platform to effectively deliver impactful customer experiences. For more information about Wine Suite, please visit https://wine-suite.com/.

About Performant Capital

Performant Capital is a Chicago-based, lower middle market private equity firm focused on investments in technology-driven companies. Performant Capital invests in businesses across software, technology-enabled services, and data intelligence products and services where its depth of investing, operating expertise, and partner network can materially impact performance. More information about Performant Capital can be found at https://performantcapital.com/.

Contact Information

Natalie Payne
Marketing Communications Manager
natalie@orderport.net

OrderPort Appoints Chief Executive Officer

Wine industry technology veteran, Jim Agger, joins OrderPort to lead growth

Bellevue, WA (April 24, 2025) - OrderPort, a leading provider of software dedicated to the needs of wineries and beverage alcohol producers, today announced it has appointed Jim Agger as Chief Executive Officer. Jim joins OrderPort after developing 15 years of wine industry technology experience across software, eCommerce, logistics, and compliance.

Jim Agger is a highly accomplished industry veteran who will lead OrderPort's next chapter of growth. Over the last dozen years, Jim has served in roles of escalating responsibility at WineDirect, where he most recently served as Chief Revenue Officer and was responsible for the SaaS platform and eCommerce business unit. He also has experience scaling a compliance technology platform at ShipCompliant, where he was the Sales and Business Development Manager. His industry experience started at FedEx Services where he was a Senior Account Executive responsible for the wine vertical.

The appointment follows a recent strategic investment in OrderPort by Performant Capital aimed at accelerating the company's growth. "We are excited to welcome wine industry veteran Jim Agger to the OrderPort team," said Chris McLaughlin, Partner at Performant Capital. "Jim's expertise scaling businesses, driving innovation, and leading high-performing teams makes him the ideal leader for OrderPort."

"I am excited to join OrderPort at a pivotal time for the wine industry," stated Jim Agger. "OrderPort has built a robust, all-in-one technology platform that is critical to the success of our winery and beverage alcohol producer clients. I have a deep respect for the foundation built by the founding team and look forward to working closely with them and the Performant Capital team. My focus will be on leveraging OrderPort's leading platform to deliver continued innovation to assist our clients in the evolving direct to consumer landscape," added Jim Agger.

About OrderPort LLC

OrderPort provides software for wineries and beverage alcohol producers, supporting point of sale, wine clubs, restaurant management, and eCommerce. Based in Bellevue.

 orderport.net

Join Us for a Dynamic “State of Wine DTC by the Numbers” Session with Community Benchmark & OrderPort

Community Benchmark is excited to present an exclusive State of Wine DTC by the Numbers session, hosted by our friends at OrderPort. We’ll break down the latest industry trends so you can clearly see where things stand—and where they may be headed. Backed by real numbers from real wineries like yours, this session offers clarity in a time of uncertainty.

But it’s not just about the numbers—we’ll show you what to do with them.

Discover how to set smarter sales goals using benchmarks and manage them with our brand-new Goal Positioning System, designed to help you focus and act with confidence. You’ll see it in action during a live demo and gain practical insights you can put to use right away.

This will be a dynamic, conversational experience featuring a special guest speaker—one of your own—sharing firsthand perspective from the front lines. Don’t miss this chance to elevate your strategy, sharpen your focus, and connect with peers who are facing the same challenges.

Stay to the end to learn how we integrate with Community Benchmark.
 

Thursday, April 24th @ 10:00 am PST

Register to attend

Leading winery-focused software company receives transformative investment

March 11, 2025 (Bellevue, WA) — OrderPort, a leading provider of software dedicated to the needs of wineries and related beverage alcohol producers, today announced it has received a strategic investment from funds managed by Performant Capital. Performant Capital is a Chicago-based private equity firm that partners with founder-owned software and technology-enabled service companies to accelerate their growth.

Founded in 2003, OrderPort has established itself as the preeminent technology provider for wineries by offering a comprehensive set of point of sale, loyalty program management, wine club management, eCommerce, customer relationship management, marketing, and reservations solutions.

“We are excited to partner with the OrderPort founders and inject growth capital to strategically position the company for continued success,” said Michael Ciaglia, Partner at Performant Capital. “This substantial investment underscores our commitment to investing in founder-led businesses that have built mission-critical software where Performant Capital’s operating expertise can unlock future growth. We were attracted to the wine industry’s only all-in-one solution that incorporates offerings to serve a diverse customer base that includes family-owned and enterprise wineries that value advanced solutions, such as OrderPort Restaurant.”

“The OrderPort team is excited to partner with Performant Capital due to their commitment to the wine industry and technology expertise that will continue to elevate the experience of our customers,” stated Rick Belisle, Co-Founder of OrderPort. “We raised capital to invest behind the product, and with recent marketplace dynamics, we are well-positioned to be the point of sale and direct to consumer technology partner of choice for wineries and related beverage alcohol producers,” added Matt Payne, Co-Founder of OrderPort. Stephen Ratzlaff, Co-Founder of OrderPort, shared, “We are excited to expand the capabilities of the OrderPort platform and continue to deliver best-in-class customer support.”

About OrderPort
OrderPort is a Bellevue-based provider of vertical market software solutions to wineries and beverage alcohol producers. OrderPort’s technology enables its customers to support in-person experiences at wineries and tasting rooms as well as eCommerce transactions. In addition to its fully-featured point of sale system, OrderPort provides industry-leading wine club and restaurant management capabilities. For more information about OrderPort, please visit https://orderport.net/.

About Performant Capital
Performant Capital is a Chicago-based, lower middle market private equity firm focused on investments in technology-driven companies. Performant Capital invests in businesses across software, technology-enabled services, and data intelligence products and services. With over 50 years of collective investing and operating experience in these sectors, Performant Capital’s principals seek opportunities where its depth of investing, operating expertise, and partner network can materially impact performance. More information about Performant Capital can be found at https://performantcapital.com/.

Build Loyalty: Turn casual visitors into lifelong fans and keep them coming back. 

Steady Revenue: Monthly Memberships give you reliable cash flow that supports growth. 

Direct Connections: Share your story, exclusive releases, and events with your most loyal crowd. 

Community Building: Wine clubs create opportunities for shared experience.

With six different types of wine clubs, OrderPort gives you the ability to nurture your members in exactly the way you want - resulting in more members and longer lasting memberships. 

Some Feature Highlights

• Our modern tools enable you to batch process releases, discount by item and move members from club to club or add members to multiple clubs.
• Memberships can have multiple names associated with the account.
• You can edit orders before or after credit card processing and easily switch delivery methods between pickup and ship.
• You can have limited membership clubs and OrderPort enables you to manage the wait list.  There’s no limit on membership size or additional fees for larger clubs.
• Customers can join your clubs online and in the tasting room.  Membership benefits are applied to open orders once the customer joins.
• Club members can pick up releases early in your tasting room.  The order is created in the POS and flagged as their club release.
• If you offer multiple pick up locations, inventory is automatically corrected if the customer picks up at a different location than was specified for their account.
• Customers can make substitutions and additions to their club order at the point of sale even after the order has been created and their credit card has been charged.  Clerks simply update the order in the POS and the customers’ credit card is charged for the difference.
• Auto Update feature updates club member credit cards when they expire.

Stay tuned to see how OrderPort can help you build and grow your wine clubs this holiday season!

Learn More

Every winery wants more sales, more revenue, and most importantly more profit. But how do you do that? The short answer is more traffic.

Presented by Connor Widder, Kru Marketing
Tuesday, September 24^th @ 10:00am PST 

For more details or to register to attend our Learn Events go to www.orderport.net/learn

Join us for an important Learn Event on understanding the unique requirements of comprehensive winery insurance.    

Presented by Andrew Barns, Risk Specialist, USI Insurance Services
Tuesday, August 27^th @ 10:00am PST 

For more details or to register to attend our Learn Events go to www.orderport.net/learn

"Minorities have such huge buying power that is not being addressed.”

Having grown up in a Mexican household, Nancy Ulloa of Ulloa Cellars has always been aware of the lack of accessibility that latinos have to the wine world. Today, she actively works to bring latinos into the conversation by making wine with the latino community in mind and acting as an educational resource by teaching lessons about wine in Spanish...

Continue Reading on TheGrapevine.Orderport.net

About The Grapevine - Presented By Orderport

Who we are

The Grapevine is a digital magazine for winemakers and wine drinkers. Whether you have been a winemaker selling award-winning wines for years, are just getting your foot in the door, or simply want to know the story behind your favorite wine – this publication is for you.

Writers

Natalie is originally from Seattle but has lived in New York City for 2.5 years now. Natalie has worked at OrderPort, a company that makes software for wineries for over 6 years now. This has given her the opportunity to work individually with wineries and learn the ins and outs of what’s needed to successfully run a winery.

“I am by no means a wine expert, but I love wine and I love stories. I spend most of my days flip-flopping between which I love more. Join me as I interview winemakers, learn about wineries across the country, and drink delicious wine.”

Reach out anytime

We are excited to give wineries a platform to share their stories, and make the world of wine a fun experience that’s available to everyone.

Please reach out if you would like your winery or content featured. Cheers!

https://thegrapevine.orderport.net/

Traffic is likely to not be up this year, so what are you doing to make the most of the guests that are coming? 

In this session, get tips and tricks to help the team get more club signups, more sales conversions and higher average order sizes. Learn about tasting room best practices and ideas to grow more revenue with less traffic. 

Presented by Jennifer Warrington of Wise Academy on Tuesday, March 12^th @ 10:00am  PST.

Click here to register to attend!

Orderport recently integrated with Tock, the reservation platform! Wineries who use Tock can now have their reservation data integrated with OrderPort.