International expansion creates a global winery-focused software company

Bellevue, WA & Milan, Italy (July 1, 2025) – OrderPort, a leading provider of software dedicated to the needs of wineries and related beverage alcohol producers, today announced its affiliate has completed a strategic investment in Wine Suite. Wine Suite is a leading European provider of winery-focused software solutions. OrderPort is owned by Performant Capital, a Chicago-based private equity firm that partners with founder-owned software and technology-enabled service companies to accelerate their growth.

Founded in 2019, Wine Suite has established itself as the preeminent technology provider for European wineries by offering a comprehensive set of customer relationship management, marketing, events, and tourism management solutions. Wine Suite’s product set is highly complementary to OrderPort’s point of sale, eCommerce, loyalty program management, and wine club management offerings.

“We are excited to partner with the Wine Suite founders and support our shared vision to be the one-stop software solution for wineries worldwide,” said Jim Agger, Chief Executive Officer at OrderPort. “This investment represents a significant step in OrderPort’s goal to provide a comprehensive software solution to our clients on a global scale.”

“This substantial investment underscores our commitment to investing in founder-led businesses that have built mission-critical software where Performant Capital’s operating expertise can help unlock future growth,” added Michael Ciaglia, Partner at Performant Capital Management. “We look forward to serving as a value-added partner to the Wine Suite team and supporting their continued growth across Europe.”

“The Wine Suite team is thrilled to partner with OrderPort and Performant Capital due to their technology expertise and clear commitment to innovation in the wine industry. We are eager to leverage OrderPort’s robust feature set to expand the capabilities of the Wine Suite platform and deliver comprehensive direct-to-consumer solutions to our clients,” said Matteo Ranghetti, Co-Founder of Wine Suite, together with Co-Founder Filippo Galanti.

About OrderPort

OrderPort is a Bellevue-based provider of vertical market software solutions to wineries and beverage alcohol producers. OrderPort’s technology enables its customers to support in-person experiences at wineries and tasting rooms as well as eCommerce transactions. In addition to its fully-featured point of sale system, OrderPort provides industry-leading wine club and restaurant management capabilities. For more information about OrderPort, please visit https://orderport.net/.

About Wine Suite

Wine Suite is a Milan-based customer relationship management and marketing software platform built to facilitate direct-to-consumer sales for wineries. Wine Suite further enables wine tourism through its advanced booking and reservation engine, providing a single platform to effectively deliver impactful customer experiences. For more information about Wine Suite, please visit https://wine-suite.com/.

About Performant Capital

Performant Capital is a Chicago-based, lower middle market private equity firm focused on investments in technology-driven companies. Performant Capital invests in businesses across software, technology-enabled services, and data intelligence products and services where its depth of investing, operating expertise, and partner network can materially impact performance. More information about Performant Capital can be found at https://performantcapital.com/.

Contact Information

Natalie Payne
Marketing Communications Manager
natalie@orderport.net

OrderPort Appoints Chief Executive Officer

Wine industry technology veteran, Jim Agger, joins OrderPort to lead growth

Bellevue, WA (April 24, 2025) - OrderPort, a leading provider of software dedicated to the needs of wineries and beverage alcohol producers, today announced it has appointed Jim Agger as Chief Executive Officer. Jim joins OrderPort after developing 15 years of wine industry technology experience across software, eCommerce, logistics, and compliance.

Jim Agger is a highly accomplished industry veteran who will lead OrderPort's next chapter of growth. Over the last dozen years, Jim has served in roles of escalating responsibility at WineDirect, where he most recently served as Chief Revenue Officer and was responsible for the SaaS platform and eCommerce business unit. He also has experience scaling a compliance technology platform at ShipCompliant, where he was the Sales and Business Development Manager. His industry experience started at FedEx Services where he was a Senior Account Executive responsible for the wine vertical.

The appointment follows a recent strategic investment in OrderPort by Performant Capital aimed at accelerating the company's growth. "We are excited to welcome wine industry veteran Jim Agger to the OrderPort team," said Chris McLaughlin, Partner at Performant Capital. "Jim's expertise scaling businesses, driving innovation, and leading high-performing teams makes him the ideal leader for OrderPort."

"I am excited to join OrderPort at a pivotal time for the wine industry," stated Jim Agger. "OrderPort has built a robust, all-in-one technology platform that is critical to the success of our winery and beverage alcohol producer clients. I have a deep respect for the foundation built by the founding team and look forward to working closely with them and the Performant Capital team. My focus will be on leveraging OrderPort's leading platform to deliver continued innovation to assist our clients in the evolving direct to consumer landscape," added Jim Agger.

About OrderPort LLC

OrderPort provides software for wineries and beverage alcohol producers, supporting point of sale, wine clubs, restaurant management, and eCommerce. Based in Bellevue.

 orderport.net

Join Us for a Dynamic “State of Wine DTC by the Numbers” Session with Community Benchmark & OrderPort

Community Benchmark is excited to present an exclusive State of Wine DTC by the Numbers session, hosted by our friends at OrderPort. We’ll break down the latest industry trends so you can clearly see where things stand—and where they may be headed. Backed by real numbers from real wineries like yours, this session offers clarity in a time of uncertainty.

But it’s not just about the numbers—we’ll show you what to do with them.

Discover how to set smarter sales goals using benchmarks and manage them with our brand-new Goal Positioning System, designed to help you focus and act with confidence. You’ll see it in action during a live demo and gain practical insights you can put to use right away.

This will be a dynamic, conversational experience featuring a special guest speaker—one of your own—sharing firsthand perspective from the front lines. Don’t miss this chance to elevate your strategy, sharpen your focus, and connect with peers who are facing the same challenges.

Stay to the end to learn how we integrate with Community Benchmark.
 

Thursday, April 24th @ 10:00 am PST

Register to attend

Leading winery-focused software company receives transformative investment

March 11, 2025 (Bellevue, WA) — OrderPort, a leading provider of software dedicated to the needs of wineries and related beverage alcohol producers, today announced it has received a strategic investment from funds managed by Performant Capital. Performant Capital is a Chicago-based private equity firm that partners with founder-owned software and technology-enabled service companies to accelerate their growth.

Founded in 2003, OrderPort has established itself as the preeminent technology provider for wineries by offering a comprehensive set of point of sale, loyalty program management, wine club management, eCommerce, customer relationship management, marketing, and reservations solutions.

“We are excited to partner with the OrderPort founders and inject growth capital to strategically position the company for continued success,” said Michael Ciaglia, Partner at Performant Capital. “This substantial investment underscores our commitment to investing in founder-led businesses that have built mission-critical software where Performant Capital’s operating expertise can unlock future growth. We were attracted to the wine industry’s only all-in-one solution that incorporates offerings to serve a diverse customer base that includes family-owned and enterprise wineries that value advanced solutions, such as OrderPort Restaurant.”

“The OrderPort team is excited to partner with Performant Capital due to their commitment to the wine industry and technology expertise that will continue to elevate the experience of our customers,” stated Rick Belisle, Co-Founder of OrderPort. “We raised capital to invest behind the product, and with recent marketplace dynamics, we are well-positioned to be the point of sale and direct to consumer technology partner of choice for wineries and related beverage alcohol producers,” added Matt Payne, Co-Founder of OrderPort. Stephen Ratzlaff, Co-Founder of OrderPort, shared, “We are excited to expand the capabilities of the OrderPort platform and continue to deliver best-in-class customer support.”

About OrderPort
OrderPort is a Bellevue-based provider of vertical market software solutions to wineries and beverage alcohol producers. OrderPort’s technology enables its customers to support in-person experiences at wineries and tasting rooms as well as eCommerce transactions. In addition to its fully-featured point of sale system, OrderPort provides industry-leading wine club and restaurant management capabilities. For more information about OrderPort, please visit https://orderport.net/.

About Performant Capital
Performant Capital is a Chicago-based, lower middle market private equity firm focused on investments in technology-driven companies. Performant Capital invests in businesses across software, technology-enabled services, and data intelligence products and services. With over 50 years of collective investing and operating experience in these sectors, Performant Capital’s principals seek opportunities where its depth of investing, operating expertise, and partner network can materially impact performance. More information about Performant Capital can be found at https://performantcapital.com/.

Build Loyalty: Turn casual visitors into lifelong fans and keep them coming back. 

Steady Revenue: Monthly Memberships give you reliable cash flow that supports growth. 

Direct Connections: Share your story, exclusive releases, and events with your most loyal crowd. 

Community Building: Wine clubs create opportunities for shared experience.

With six different types of wine clubs, OrderPort gives you the ability to nurture your members in exactly the way you want - resulting in more members and longer lasting memberships. 

Some Feature Highlights

• Our modern tools enable you to batch process releases, discount by item and move members from club to club or add members to multiple clubs.
• Memberships can have multiple names associated with the account.
• You can edit orders before or after credit card processing and easily switch delivery methods between pickup and ship.
• You can have limited membership clubs and OrderPort enables you to manage the wait list.  There’s no limit on membership size or additional fees for larger clubs.
• Customers can join your clubs online and in the tasting room.  Membership benefits are applied to open orders once the customer joins.
• Club members can pick up releases early in your tasting room.  The order is created in the POS and flagged as their club release.
• If you offer multiple pick up locations, inventory is automatically corrected if the customer picks up at a different location than was specified for their account.
• Customers can make substitutions and additions to their club order at the point of sale even after the order has been created and their credit card has been charged.  Clerks simply update the order in the POS and the customers’ credit card is charged for the difference.
• Auto Update feature updates club member credit cards when they expire.

Stay tuned to see how OrderPort can help you build and grow your wine clubs this holiday season!

Learn More

Every winery wants more sales, more revenue, and most importantly more profit. But how do you do that? The short answer is more traffic.

Presented by Connor Widder, Kru Marketing
Tuesday, September 24^th @ 10:00am PST 

For more details or to register to attend our Learn Events go to www.orderport.net/learn

Join us for an important Learn Event on understanding the unique requirements of comprehensive winery insurance.    

Presented by Andrew Barns, Risk Specialist, USI Insurance Services
Tuesday, August 27^th @ 10:00am PST 

For more details or to register to attend our Learn Events go to www.orderport.net/learn

OrderPort, the leading provider of commerce applications for wineries, now offers 3 unique payment processing options: WorldPay, OpenEdge, and our newest option - OrderPort Payments Powered by Stripe. 

To learn more about how OrderPort can deliver DTC Success to your winery,

Click Here

"Minorities have such huge buying power that is not being addressed.”

Having grown up in a Mexican household, Nancy Ulloa of Ulloa Cellars has always been aware of the lack of accessibility that latinos have to the wine world. Today, she actively works to bring latinos into the conversation by making wine with the latino community in mind and acting as an educational resource by teaching lessons about wine in Spanish...

Continue Reading on TheGrapevine.Orderport.net

About The Grapevine - Presented By Orderport

Who we are

The Grapevine is a digital magazine for winemakers and wine drinkers. Whether you have been a winemaker selling award-winning wines for years, are just getting your foot in the door, or simply want to know the story behind your favorite wine – this publication is for you.

Writers

Natalie is originally from Seattle but has lived in New York City for 2.5 years now. Natalie has worked at OrderPort, a company that makes software for wineries for over 6 years now. This has given her the opportunity to work individually with wineries and learn the ins and outs of what’s needed to successfully run a winery.

“I am by no means a wine expert, but I love wine and I love stories. I spend most of my days flip-flopping between which I love more. Join me as I interview winemakers, learn about wineries across the country, and drink delicious wine.”

Reach out anytime

We are excited to give wineries a platform to share their stories, and make the world of wine a fun experience that’s available to everyone.

Please reach out if you would like your winery or content featured. Cheers!

https://thegrapevine.orderport.net/

Traffic is likely to not be up this year, so what are you doing to make the most of the guests that are coming? 

In this session, get tips and tricks to help the team get more club signups, more sales conversions and higher average order sizes. Learn about tasting room best practices and ideas to grow more revenue with less traffic. 

Presented by Jennifer Warrington of Wise Academy on Tuesday, March 12^th @ 10:00am  PST.

Click here to register to attend!

Orderport recently integrated with Tock, the reservation platform! Wineries who use Tock can now have their reservation data integrated with OrderPort.

Catch us at any of these trade shows in the new year!:

DTC Wine Symposium
January 17, 2024
Concord, California

Unified Wine & Grape Symposium
January 24-25, 2024
Sacramento, California

Texas Hill Country Wine Symposium
February 6-7, 2024
Horseshow Bay, Texas

WineVit
February 6-7, 2024
Kennewick, Washington

NCWA Annual Conference 
February 9-10, 2024
Winston-Salem, North Carolina

Oregon Wine Symposium
February 13-14, 2024
Portland, Oregon

Elevate your pre-season planning with this mini-workshop designed for tasting room leads, managers and winery owners. Presented by Shae Frichette and April Reddout.  

Calling all Tasting Room Leads, Managers, and Owners! Elevate your pre-season planning game with our exclusive mini-workshop, a dynamic segment extracted from our Winter Refresh webinar series. Join us to delve into two key topics curated for professionals like you. Unlock the power of SMART goal training to revolutionize your approach to goal-setting. Gain invaluable insights on planning intentional events for 2024 that align with your brand personality and objectives. This session is your blueprint to strategic success—don't miss out on refining your skills and maximizing your planning prowess. Register now and set the stage for a remarkable 2024.

This mini-workshop is hosted by training professional and winery owner Shae Frichette and April Reddout of Reddout Wine Consulting.

Register here now

During this webinar Avalara’s Michael Dominguez will present on understanding beverage alcohol sales tax and compliance, using Avalara’s compliance services to streamline your winery operations and exploring the Avalara – OrderPort integration features. To learn more about Avalara go to www.avalara.com.

Event: Tuesday, November 14th @ 10:00 am PST

Click here for event registration link.

The integration of OrderPort and Vinoshipper streamlines the direct-to-consumer sales process. This integration empowers wineries with the industry’s most comprehensive and seamless DTC system, ensuring you can fully maximize your brand’s potential while maintaining all your data within a unified platform.

Event Date: Tuesday, October 17th @ 10:00 am PST

Click here for event registration link 

Please Join OrderPort for a Complimentary Learn Event on Staying Compliant and Getting Organized for the New Year.

During this OrderPort hosted Learn Event, Avalara will present on understanding beverage alcohol sales tax and compliance and how you can use Avalara’s services to streamline winery operations.  

Tuesday, September 26^th @ 10:00 am PST 

Register to attend here.

If you are using Vinoshipper to ship direct to some states, integration with Vinoshipper is now available to OrderPort users.  

The integration enables wineries to use one webstore for both direct and Vinoshipper online orders and manage all customer information in OrderPort. To learn more about how you can streamline using Vinoshipper request a demo at www.orderport.net

The production version of OrderPort Restaurant was released to the App Store Monday, March 30^th. OPR is the POS for wineries with restaurants. OrderPort Restaurant fully integrates the features of the OrderPort Five tasting room with restaurant features and reservations. 

OPR has been in development for nearly two years. It is designed specifically for winery restaurants. Unlike a traditional restaurant POS, OrderPort Restaurant seamlessly integrates the winery’s club membership and Loyalty data within the features and workflow of a restaurant POS.  

If you currently use OrderPort, OrderPort Restaurant is a separate POS app that requires an update.

For a demo of OrderPort Restaurant please contact us at info@orderport.net or schedule a demo at www.orderport.net/request-an-orderport-demo.