Bottle360: Redefining DTC Wine Sales Proven Bottom-Line Results The trend toward wine subscriptions and modernized membership formats relies on personalization. That means wineries need to tailor their messaging, pricing and communications to individual wine consumers. Making personalization flexible, is the most sought-after function in Direct-to-Consumer (DTC) programs, but many users find that their software makes it hard to accomplish. Bottle360 is tackling this challenge. “The tools a winery needs to boost new consumer sales and earn repeat orders have to be highly flexible to personalize customer experiences but also match the individuality and uniqueness of each winery,” says Katherine Adams, the CEO and founder of Bottle360. “That is why we focused on developing the right tools that offer versatile ways for the winery to transform how they connect with their potential customers and foster deeper loyalty with existing ones. Our goal is to increa

San Jose, CA | January 2025 — Wineries excel at delivering exceptional customer experiences, but keeping pace with modern communication trends can be challenging. Recognizing the need for seamless digital interactions, VinesOS, a trusted point-of-sale and commerce winery software provider, has partnered with RedChirp, the wine industry’s leading text messaging platform. This month, they launched an integration that simplifies winery communications and drives customer engagement. Together, they’re making it easier than ever for wineries to connect with customers, enhance their operations, and boost revenue. A Seamless Customer Experience This integration bridges the gap between wineries and their customers by offering innovative tools that enhance communication and elevate the customer journey. Key benefits include: Streamlined Contact Syncing: Effortless syncing of customer contact details between VinesOS and RedChirp ensures efficient and acc

San Jose, CA | December 2024 —  In an age where artificial intelligence (AI) is revolutionizing the way businesses operate, VinesOS is setting itself apart by prioritizing the human touch. While the company leverages AI to enhance efficiency and deliver faster solutions, its customer service approach remains deeply rooted in personalized care.  The VinesOS live chat is a seamless blend of technology and human connection. Whether customers message directly from their Dashboard or use the SMS text option, they are initially directed with AI-driven assistance. The platform intelligently processes questions and suggests helpful articles for immediate resolution. This ensures that many issues can be addressed quickly and efficiently. But what happens when AI doesn’t provide the answer? VinesOS has a plan. Clients can request human support and assign an urgency level to their inquiry. A direct message is sent to the team for urgent matters so they can prioritize qu

Bottle360 Winery DTC Software Announces Integration with Block 55 Winery Reservations

Seattle, WA (November 21, 2024) - Bottle360, innovative leader in direct-to-consumer wine software, announces reservation system integration with Block

OrderPort, the leading provider of commerce applications for wineries, now offers 3 unique payment processing options: WorldPay, OpenEdge, and our newest option - OrderPort Payments Powered by Stripe.  To learn more about how OrderPort can deliver DTC Success to your winery, Click Here

During this special webinar for WineDirect users we will discuss and demonstrate some of the important feature differences between the two systems. This presentation will include a question and answer period for wineries to discuss their software requirements.  Tuesday, October 25th @ 10:00 am PST Register here: https://orderport.net/learn/

In this webinar, we will walk you through all the latest features in vinSUITE that make 2023 even easier. November 9th 10:00am PST Register here: https://register.gotowebinar.com/register/7899362550670810381

During this special webinar for WineDirect users we will discuss and demonstrate some of the important feature differences between the two systems. This presentation will include a question and answer period for wineries to discuss their software requirements. Tuesday, October 25th @ 10:00 am PST  Register here: https://orderport.net/learn/

American winery owners from coast to coast rely on Process2Wine winery management software to make each day run smoothly. Process2Wine software is developed by Ertus Group, a French company that came to the US with decades of grape-growing and winemaking experience built into a grape-to-bottle software solution packed with functionality and backed by a technical understanding of what vineyard and winery owners need to succeed.  The founder Alain Sutre was formerly the director of prestigious estates in Bordeaux. Thanks to his vision, and to collaboration with experts in the field, Sutre launched Process2Wine in 2011 with the aim of planning and managing all the winemaking operations. We reached out to users to find out why they like working with Process2Wine winery management software. Here are the results: Why they chose Process2Wine Some wineries find Process2Wine through word of mouth. That includes Wes Jensen at Sages Vintage in Nacogdoches, Texas, who says, “I