Chatterbox Wine Marketing are experts in running successful outbound campaigns that combine equal parts of service, sales, and engagement. They will share how all calls are successful, even the ones that don't result in a sale like reaching out to make an update to the customer’s account, credit card, or their wine preferences around an upcoming release. Steven Smith II, General Manager of Chatterbox Wine Marketing, shared how a little personal attention goes a long way with customers in driving sales.

Chatterbox Wine Marketing is comprised of DTC wine salespeople charged with providing outreach for luxury wine brands to their wine club and direct-to-consumer customers. They become an extension of your brand, share your message, and engage your customers over the phone. They are experts in outbound marketing campaigns that help drive DTC wine sales. Chatterbox Wine Marketing works with many Wineshipping clients and we invited them to share how the most successful campaigns combine equal parts of service, sales, and engagement. To learn more about how Chatterbox Wine Marketing could help your business, visit their website here. Below is the webinar recap. What is An Outbound Campaign? As it relates to DTC wine sales, geared towards existing customers. The calls are a combination of 50% service and 50% sales. And in all other sales organizations, it would be called account management. Outbound Campaign Benefits: How Does the Customer Benefit? Increased customer lifetime value – t