5 Ways Your Winery Can Strengthen Customer Connections (and Sales) This Holiday Season 5 Ways Your Winery Can Strengthen Customer Connections (and Sales) This Holiday Season The holidays aren’t just busy, they’re your best chance to turn quick questions into lasting loyalty. Today’s shoppers are scrolling on phones, not standing at the tasting bar. The wineries winning December bring tasting-room warmth online with guest-first DTC moves. 1 Real-time webchat Turn Browsers into Buyers with Real-Time Webchat Bring hospitality to your website: help gift-givers pick the right bottle, answer shipping questions, and keep carts from drifting. RedChirp integrates with vinSUITE, so conversations save to the customer profile for thoughtful follow-ups and personalized offers. Prompt ideas for staff: Who is the gift for? What’s the budget? Red, white, or sparkling? Favorite foods? Learn more: RedChirp • vinSUITE eCommerce 2 Segmentation Reconnect with the Customers Who

Make your content visual. Use 3-D Fly-through video to provide a Drone tour of your property and illustrate your unique story like never before. We use Google Earth 3-D model of the world as a base, then add personalized mapping with GIS, logos, pictures, text, and narration. You can even watch a sunset. We deliver a movie format file for use on a web page, smartphones, kiosk, PowerPoint presentations, staff training, and education, posting to Linkedin, Facebook, blogs and other social media. We do not use a template – our designs are custom fit to message and content and complete image. We can also provide a virtual fly-through in an AutoCAD® environment to show how grading plans, new farming conversions, and future facilities will appear. Example Layers of information to Add: Soil type and underlying geology Slopes and related vineyard development acreage (per regulation/request) Wine appellation (aka American Viticultural Areas) Aspect –the direction slope

Ray Carlson & Associates use 3D Fly-through video to provide a helicopter-like tour of your property. Using a Google Earth 3D model of the world as a base, we then add personalized mapping (GIS), logos, pictures, text and narration. You can even watch a sunset. We deliver a movie format file for use on web page, phonesPDA, kiosk, PowerPoint presentations, staff training and education, posting to Facebook, Linkedin, blogs and other social media. We do not use a template -- our designs are custom fit to message and content and complete image.  Visit http://www.rcmaps.com/video-branding.php to learn more.