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December 15, 2025
Whether you have an event in Nashville, Nantucket, or Naples, marketers today are increasingly challenged with the task of providing marketing to their teams. The increasing number of events (large or small) and the materials (swag, print, signage, etc.) needed to support events in today’s global environment highlights the importance of having an effective promotional asset management partner. So, how does a marketer get materials to the field in a timely manner under these conditions? I’d recommend finding a partner that already has an effective platform and business model, what I refer to as a “Promotional Asset Management (PAM).” Think of PAM like you would a company that outsources manufacturing of its product. If you research the evolution of contract manufacturing, you will find that prior to the 1970s, most businesses built their own production facilities. That changed when it became apparent that it was much more efficient to find a partner for the prod
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In this WIN Insider Series episode, George interviews Adam Bird, Director of Strategy and Partner at Deksia and Highway 29 Creative, about navigating marketing challenges in today’s wine industry. Adam draws on extensive experience across multiple marketing sectors to share strategic insights on evolving consumer behaviors and what it takes to adapt and grow in a shifting marketplace. The conversation covers critical topics including the importance of authenticity in wine marketing, how regional and generational differences shape strategy, the challenge of engaging younger consumers, and what the future of wine marketing looks like. Whether you’re a winery owner, marketer, or industry professional, Adam’s candid insights offer practical guidance for positioning your brand in an increasingly competitive landscape. Watch to learn how successful wine brands are staying culturally relevant while building long-term customer loyalty. You can also hear more from Adam at the
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In this WIN Insiders special edition, George interviews Pat Delong, managing partner and founder of Azur Associates, a wine industry consultancy specializing in mergers and acquisitions and strategic advisory. Pat shares his 30-year wine business journey and how Azur evolved into a full-service firm combining consulting with M&A expertise. The conversation covers critical topics including wine industry real estate and brand valuations, preparation strategies for owners considering exits, market oversupply impacts, and the influx of new private investors with long-term horizons. Learn More: https://www.azur-associates.com/.
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AI is changing how customers discover, research, and buy wine online — and that means your website strategy needs to change with it. We’re moving beyond the days of traditional, keyword-heavy SEO. Today’s search landscape is driven by generative AI — platforms like ChatGPT, Perplexity, Bing Copilot, and Google’s AI Overviews — which don’t just show links. They summarize information, cite sources, and even recommend brands directly in the search results. For wineries, that means success is no longer just about ranking on page one. It’s about becoming the trusted source these AI systems quote, reference, and build their answers from. Here are five practical ways to make sure your winery’s site is ready for the AI era — and positioned to be discovered, cited, and recommended. 1. Make Sure AI Can Access and Understand Your Website AI visibility starts with technical accessibility. If AI crawlers can’t reach or interpret you
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In this WIN Insider Series episode, George Christie interviews Alexandra O’Gorman, Vice President of Community Relations for Foley Family Wines. Alexandra shares her journey from Carmel, California, into the wine industry, working her way through sales, marketing, hospitality, and communications at prestigious wineries, including Flowers Vineyard and Korbel, while earning her MBA from Sonoma State’s Wine Business Institute. Her career is defined by taking risks, embracing change, and continuous learning. Alexandra discusses her current role overseeing community relations at Foley Family Wines, blending social impact, sustainability, and strategic philanthropy. She emphasizes the importance of industry inclusivity, mentorship, and authentic leadership while addressing current challenges like market perceptions, product focus, and member engagement within winery associations. Her insights on connection, community involvement, and focused portfolios provide valuable inspirat
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In this WIN Insider episode, George Christie interviews Maggie Zeman, a seasoned PR and marketing professional who transitioned from Washington DC’s State Department to Silicon Valley tech, before founding The Barn Group in Northern California’s wine industry to then merge with a larger PR firm and expand her role nationally. Maggie shares insights on the wine sector’s current challenges, emphasizing that the industry faces a marketing problem, not a product problem, requiring targeted communication strategies to engage younger consumers and adapt to evolving behaviors. The conversation covers the dramatically changed media landscape—from traditional wine writers to freelance-driven ecosystems, influencers, and digital creators—plus how AI and new platforms are reshaping media relations. Maggie discusses the importance of mentorship, intergenerational learning, and the challenges remote work poses for career growth. Despite industry headwinds, she remain
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September 24, 2025

Wine club flexibility drives retention — but for many wineries, giving members the freedom to change wines before a shipment often comes at the cost of time, stress, and manual work. In our recent interviews with DTC managers at small and mid-sized wineries, one recurring challenge stood out: “I get a ton of those emails — people asking to change wines before their club ships.” While it sounds simple, the process is often time-sensitive, rule-bound, and surprisingly manual. Let’s break down why these requests are so challenging — and how WineSpot’s new Commerce7-powered workflow makes the entire experience smoother for both staff and members. The Real Problem: Endless Swap Requests Wine swap requests typically start arriving right after the pre-shipment email goes out — about two weeks before billing. Customers reply via email, call the tasting room, or send text messages, asking to substitute wines in their upcoming releas
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In this WIN Insiders episode, George interviews Beth Vukmanic, Executive Director of Vineyard Team and manager of the SIP Certified sustainable vineyard and winery certification programs. Beth shares her fascinating journey from professional harpist (and being born in a Volkswagen Rabbit!) to leading one of California’s most important sustainability initiatives. She explains how Vineyard Team, founded in 1994 by progressive growers, promotes sustainable farming through education, collaboration, and the SIP Certified program that emphasizes accountability in social equity, soil health, water efficiency, and habitat preservation. Beth discusses the program’s evolution from a 1996 self-assessment checklist to a comprehensive certification now spanning California, Michigan, and Oregon, plus its growing market value as consumers demand sustainably produced wines. She also shares her passion for fitness through her “Beth Size” brand and highlights the One of Ours Me
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In this WIN Insider Series episode, George Christie interviews Courtney Benham, Owner and President of CNB Family of Wines, alongside team members Nina and Remy. Courtney shares his journey from Bakersfield farming family to wine industry leader, discussing the evolution of his brands including Blackstone and Martin Ray. The conversation highlights CNB’s innovative Rookie Club—a new wine club concept targeting millennials and Gen Z with approachable pricing, easy subscriptions, and casual events like trivia nights. They also address current industry challenges including distribution pressures and economic headwinds, emphasizing how passion, relationships, and adaptability are essential for family wineries to thrive in today’s complex market.
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