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Most wineries still send the same message to everyone—and leave money on the table. In Session #2 of the Wine Club Symposium, Laura Simons (Simons DTC Consulting) and the team at Enolytics show how targeted segmentation turns “almost” into “I’m in,” boosts retention, and creates predictable DTC revenue—without deeper discounts. â–¶ Watch the Full Session (Free Replay) What You’ll Learn Club vs. Non-Club: Convert high-potential buyers with member-only perks and short-window join offers. At-Risk & Lapsed: Re-engage 6–12-month gaps with “welcome back” bundles and quick pulse surveys. Potential Churn Members: Catch early signals (skips, fewer add-ons) and save with holds, swaps, and plan changes. High-Value VIPs: Use micro-exclusivity (library drops, small-lot access, VIP invites) to deepen loyalty. First-Time Buyers & Recent Converts: A 30-day path that turns a one-time order into a new me
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Wine Club Symposium — Session 1 State of the Industry: Why Wine Clubs? Watch the full recording of vinSUITE’s opening keynote to see how leading wineries are growing clubs in a softer market—by reducing sign-up friction, making commitment flexible, and keeping members engaged between shipments. The panel shares field examples from tasting rooms and clubs, then maps them to simple operational changes you can test this quarter. You’ll leave with practical ways to shorten the join flow, add flexible commitment (pause/skip/swap or prepaid), and build habit-keeping touches between shipments—plus the metrics that show it’s working. What you’ll learn Reduce tasting-room friction: capture contact earlier and streamline the join flow. Flexible commitment: pause/skip/swap and prepaid balances convert “almost” members and save cancels—without discounting. Between-shipment engagement: one planned touch + a simple cancel-save step k
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June 24, 2025

vinSUITE has announced the full agenda and speaker lineup for the 3rd Annual Wine Club Symposium, the leading virtual event for winery professionals focused on driving wine club growth, boosting member retention, and leveraging AI in direct-to-consumer (DTC) operations. Taking place online on Tuesday, July 15, and Wednesday, July 16, 2025, the Symposium features six sessions, more than a dozen speakers, and data-backed content designed to give attendees clear, tactical steps for immediate application. The event is free to attend and begins each day at 9:00 AM PDT. Register at wineclubsymposium.com or directly via GoToWebinar. With wine clubs generating as much as 60% of DTC revenue for top-performing wineries, this year’s agenda focuses on increasing profitability through strategic customer targeting, member experience innovation, and operational efficiency. 2025 Wine Club Symposium Agenda Day 1 – Tuesday, July 15 9:00–9:50 AM PDT— State of the
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Event Type: Webinar
Location: Online
Date: 7/15/2025

This two-day virtual symposium brings together leading voices in wine club management, marketing, technology, and data to equip wineries with actionable ideas to grow membership, improve retention, and increase lifetime value. Topics Include: State of the Industry – Wine Clubs Top 5 Customer Segments to Target Now, Proven to Drive Revenue WISE Academy Presents: Roadshows and Member Travel Beyond the Bottle: What Really Drives Wine Club Retention Start to Finish: Crafting the Ideal Wine Club Texting Strategy AI Panel Register here.
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This blog post highlights the key takeaways from the session, offering actionable strategies that can transform how you engage with your wine club members. From leveraging AI to personalize marketing efforts to using data to predict customer behavior, the post provides a roadmap for harnessing the latest technology to enhance retention and drive growth. Here’s a glimpse of what you’ll learn in the blog post: How to use AI to segment your wine club members for targeted marketing. Strategies for predicting and reducing member attrition using data insights. The benefits of personalized communication and offers based on individual preferences. Real-world examples of how wineries are successfully applying these techniques. Read the blog here.
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We're excited to share with you a comprehensive blog post that captures the game-changing strategies discussed during WISE Academy's session at the Wine Club Symposium. Whether you attended the live session or not, this blog post offers valuable insights that could transform your wine club strategy. Here's a sneak peek of what you'll discover: Top 3 Game-Changing Strategies: Embrace the "Yes, And" Approach to Member Experiences Conduct a Wine Club-Focused SWOT Analysis Implement a "Constant, Gentle Pressure" Training Approach These strategies aren't just theoretical - they're backed by real-world success stories from wineries that have implemented them. Don't miss out on this opportunity to elevate your wine club to the next level. We've made it easy for you to access all the information: Read the full blog post here. Watch session recording here. Download slides here. We're excited to see how you'll apply these insights
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2024 Virtual Wine Club Symposium: Opening Insights on the State of the Industry Key Takeaways from Jason Curtis and Rob McMillan's Presentation The 2024 Virtual Wine Club Symposium kicked off with an insightful session on the current state of the wine club industry. Industry veterans Jason Curtis, President of vinSUITE, and Rob McMillan, EVP & Wine Division Founder at Silicon Valley Bank, shared valuable insights based on the latest SVB 2024 Direct-to-Consumer Wine Survey. Their presentation covered key trends, challenges, and opportunities shaping the future of wine clubs. 1. The Power of Consistent Communication Wineries that communicate with their club members bi-weekly or monthly are 127% more likely to experience growth. This statistic underscores the importance of maintaining consistent engagement with wine club members. Regular communication keeps your winery top-of-mind and fosters a sense of connection and loyalty among members. Implementation Strategies: Develop a
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