March 10, 2026 (Windsor, CA) — Beverage alcohol producers rely on multiple platforms to manage direct to consumer operations.  When those systems operate separately, it creates manual work, missed revenue opportunities, and disjointed customer experiences.  Vinoshipper and RedChirp have announced a new integration designed to bring systems together by connecting Vinoshipper’s e-commerce, POS, club, compliance, and fulfillment platform with RedChirp’s industry-leading text messaging software. The result is a seamless flow of customer, order, club, and shipping data that allows wineries, cideries, meaderies, and other beverage alcohol producers to automate communication, improve customer service, grow customer lists, and drive measurable revenue. From Commerce to Conversation By bridging Vinoshipper’s platforms with RedChirp’s texting and automation tools, producers can now transform everyday transactions into meaningful customer engagement. Key be

Text messaging is now an essential tool for wineries to enhance customer engagement and drive retention. With this in mind, Commerce7 has teamed up with RedChirp to offer new, deeply integrated features that streamline communication and improve wine club performance. Unlock Powerful Text Messaging Tools at No Cost: To help more wineries experience the benefits of these new tools, Commerce7 is covering the one-time setup fees and the first three months of new RedChirp subscriptions. This exclusive offer is available for a limited time and is designed to help wineries boost customer satisfaction and increase club retention. Step 1: Click below to supply some business info. Within 2 business days, RedChirp will send you login instructions. Step 2: Log in and complete the Welcome Screen. This takes about 20 minutes. Step 3: Scheduled your launch/training date. Get Started

July 15, 2024 — RedChirp, the wine industry’s leading text messaging platform, and Tock, the leading all-inone solution for reservations and table management, proudly announce an enhanced integration between their two platforms. This strategic upgrade aims to streamline and elevate how wineries manage reservation communications, improving both customer experience and operational efficiency.  The new, second-generation integration still allows wineries, and other hospitality businesses, to send automated reservation texts directly from the same platform they use for other SMS strategies. This consistency enhances the customer journey, whether the communication pertains to a visit, membership, purchase, promotion, shipment, or other interaction.  Wineries can use this integration to enable various automated text messages through RedChirp to keep guests informed and engaged. These messages include confirmations of new reservations, updates, and cancellations, as

Summer’s the best time to grow a fruitful wine marketing list. And since text messaging outperforms email 35-to-1, this summer is your best opportunity to grow a highly-responsive SMS list before the holiday season. That’s why we partnered with the world’s leader in compliant alcohol texting to offer an exclusive summer special: 30% OFF your first 3 months of SimpleTexting when you use coupon code WINE30 during checkout. Note: this special offer expires on June 30, 2024. With SMS plans starting @ $39/mo – and options to integrate with Commerce7 or WineDirect – SimpleTexting is the wine industry’s most affordable and reliable SMS solution. Now with 30% off and a glorious summer ahead, isn’t it time your brand profits from text marketing? Scan the QR code to start a free trial or book a demo here to see how text messaging can help your wine business thrive.

Join Jennie Gilbert, RedChirp Cofounder, and Molly Spurgin, vinSUITE Marketing Coordinator, as we unveil the secrets to leveraging text-based communication to drive sales. Learn exactly what has worked best for others, backed by insights from hundreds of wineries already utilizing SMS strategies.  Our focused discussion will be divided into three sections:  1. Inbound Essentials: Discover insights gleaned from analyzing tens of thousands of inbound conversations between real wineries and their customers, along with practical best practices uncovered by AI sentiment analysis.  2. Bulk Messaging Mastery: Gain insights from extensive analysis of outbound text campaigns across multiple wineries, real campaign examples, segmentation tutorials, and how to use them to boost non-club sales.  3. Navigating 2024 Challenges: Address emerging challenges and capitalize on opportunities with strategies you can implement this quarter to boost visits, reduce returns, and execute be

Join us for this webinar, as we bridge the gap between big data insights and real-world applications of text messaging in DTC.  Jennie Gilbert, cofounder of RedChirp, will share insights from an extensive analysis of over 150,000 inbound text conversations and nearly 5 million outbound messages exchanged between wineries and consumers. This big picture identifies useful consumer perceptions, industry trends, and best practices.  But we understand that every winery is unique, and that's where our panelists come in. Joining Jennie are DTC professionals Carrie Kalscheuer of Ponzi Vineyards in Oregon and Jacob Harris of Saintsbury Winery in Napa. Together, they'll share their firsthand experiences with text messaging strategies at their wineries. From top-performing tactics to future goals and adjustments, this panel discussion promises to arm attendees with actionable insights to kickstart or enhance their text messaging strategies for the remainder of 2024. May 7, 2024

Have you ever heard the saying: "don't trouble trouble"? RedChirp helps with that by filtering out any bulk message recipients found on TCPALitigatorList.com. That service tries to keep a database of known TCPA litigators, TCPA trolls, and DNC Complainers. The best part? You don't have to do a thing! It happens automatically every time you send a bulk message and it's been in place for months already. For full transparency, any recipients filtered out — for this or any other reason! — are clearly noted in the Recipient Table after sending. Happy chirping! Learn more about RedChirp: Have a few questions? Complete this form to start texting with us! Ready to see for yourself? Schedule a demo: https://calendly.com/jennie-gilbert/redchirp-demo

There are so many ways DTC teams can elevate their communications with text messaging, but this session is laser-focused on just one: promotions. We’ll delve deep into the art and science of crafting text promotions that drive significant wine sales, and how to execute them to their full potential. Attendees will gain insights from the real-world experiences of seasoned DTC professionals already executing consistently successful SMS promotions. You’ll leave with a list of ideas, a repeatable process for crafting the messages themselves, tips on handling response volume, and a guide for how to measure and iteratively improve performance. Make sure you’re ready to employ this powerful tool to reach your 2024 revenue goals. If you're attending the DTC Wine Symposium, make sure to come join us on Wednesday, January 17th at 11 am in the Park Room!

With 2023 in the rearview mirror, it seemed like a perfect time to fire up Excel and do some number crunching! We started by looking at just one RedChirp feature first: webchat. What is a RedChirp webchat anyway? When it comes to letting customers ask questions and connect with your business —from your website — most people think of traditional in-the-browser webchat. But that model just isn’t a good fit for DTC teams; you’re too busy! Because you don’t have the staff to sit there and man it all the time, those leads go cold and become completely useless. After all, consumers stay on your website for less time than ever, and once they leave, you can’t reach them in the browser anymore. RedChirp webchat is different. It starts on your website, but then transitions the conversation to text message when you’re able to reply. That makes it a whole lot easier for your team to administer. You can text customers even (long) after they’ve left yo

Dec 6, 2023 10:00 AM PST It’s not your imagination…everyone in DTC is talking about how effective text messaging is. Prepare for 2024 with this comprehensive SMS Strategy session presented by WineDirect CMO Andrea Smalling and RedChirp Cofounder Jennie Gilbert. This webinar will cover the practical ways you should plan to use text messaging in 2024 to:  reduce returns  execute smoother club runs  improve your customer service experience  increase your busy team’s productivity  and exceed your sales goals. Join us for an hour and leave with a solid plan: how to start or expand an SMS strategy that moves the needle in 2024