Seven Apart winery in Napa recently received a fantastic write-up in Luxe Magazine showcasing the beautiful architecture and design of the Winery. We are excited to share this noteworthy achievement for the Winery!  

The exciting new Seven Apart winery on Napa Valley’s Silverado Trail welcomes visitors with carefully designed indoor and outdoor spaces that blend seamlessly with the valley’s beauty. The hospitality building’s custom steel pivot door brings visitors into a great room – a grand space offering casual, inviting seating in a lounge style layout- and continuing on through a protected garden to a mezzanine with a view to the production operations, finally reaching the private tasting room. The private tasting room provides intimate an tasting experience, overlooking the production building, with a custom wall-to-wall operable window system. The room also features a stone wall with a floor-to-ceiling window that allows for a glimpse into the custom wine display room with a floor-to-ceiling wine rack system that showcases the winery’s recent vintages. While the building’s exterior is designed with a nod toward the agrarian lifestyle of the v

Shep Hyken is the “CAO” (Chief Amazement Officer) of Shepard Presentations, and is a leading expert on the topic of excellent customer service and experience. As well as a nationally known keynote speaker, he is also author of several books on the topic, including The Convenience Revolution (Sound Wisdom, 2018). We recently reached out to Hyken to discuss customer service and experience in the wine industry. Listen to the full interview here or read along below Milton Cornwell: Today I’m here with my dear friend, Shep Hyken, who is arguably one of the foremost experts on delivering amazing customer service, managing the customer experience, and creating brand loyalty. As a keynote speaker, his client engagements take him all over the country (and internationally for that matter!) for companies like AT&T, Disney, Lexus, SAP, American Express, and coincidentally, our local favorite In-N-Out Burger. He is a New York Timesand Wall Street Journal bestselling author and inducted into t