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Support That Protects the Investment
Insights from a bottling manager and how Clevertech’s team backed him at every step When wineries invest in automation - whether to reduce manual labor, boost performance, or keep production running smoothly - another question becomes just as important: Will the supplier be there to support us when we need them? At Oak Ridge Winery, Bottling Manager Steven Uline recently oversaw the installation of a Clevertech bulk depalletizer, case erector, and partition inserter into their existing bottling line. For him, the decision wasn’t only about the capabilities of the machinery. It was also about having confidence that the level of after-sales service and support would remain dependable over the long term. “Clevertech’s quality of support is great,” Uline says. “They were very responsive to our specific challenges and committed to finding solutions that worked for us. During installation, we kept a punch list of open items and worked through it together.&
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Automation Innovation: The Next Generation of Wine Packaging
With decades of automation expertise, Clevertech delivers fully integrated, customizable solutions to streamline production and enhance efficiency for wineries across North America. The family-owned business is one of the hallmarks of the wine industry. These are the oldest type of commercial organization. Studies have found that they are more likely to thrive, in part because they approach business from a legacy perspective. One of the reasons for this success is the inherent multi-generational focus. “The family legacy matters,” says Beth Zarnick-Duffy, who has worked with many family-owned wineries in her 30-year career and is now a sales manager for Clevertech North America (NA). “It's more personal, more about relationship building.” “I agree. It’s a big plus,” says Giorgio Zanardi, Clevertech NA’s General Manager. “Our parent company, Clevertech SPA, is a family-owned company. That means when we do business with our cu
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Tips from WGits: When Numbers Don't Add Up
When Numbers Don't Add Up At rare times, you'll still encounter a seeming discrepancy. The fact is, if your eCommerce system and your Bank Payout don't match, then the issue is most likely at your eCommerce or POS system. It could be many things, from an order being refunded improperly, to a technical issue at the POS location with poor internet. We recommend making sure that your internet is strong in the Tasting Room. Also, ensure that your team has been trained on how to properly refund in your eCommerce or POS system. Whatever your process is for balancing the books, hopefully, these reminders will help you tie out a less stressful month-end. Testimonial: "WGits QB had been something we have needed for so long. This product saves us time every single day. The process is very much set it and forget it and what little upkeep is needed is super simple. If there are ever any questions the folks at WGits QB are super-responsive and get you set up in no time. This is a
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