vinSUITE

1625 Trancas St #2280, Napa, CA, United States of America, 94559

March 1, 2026

DEADLINE APPROACHING - What the EMV Liability Shift Means for Your Winery

If you process credit cards in your winery, you’re probably starting to hear about new payment technology and the upcoming EMV Liability shift. Also called “Chip-and-PIN,” EMV is quickly becoming the global standard for secure credit card payments as these cards contain an embedded chip that protects cardholder information from becoming vulnerable to fraud.

winery credit card processingAs credit card companies push US merchants to adopt EMV technology, you can expect to see a few changes that affect your business. The good news is there’s no need to panic as long as you start planning now and you're prepared. Here’s what you can expect:

The EMV Liability Shift

In October of 2015, the liability for fraudulent transactions will move from credit card issuers to merchants (that's you!) if an EMV card is presented for payment at the merchant and it is swiped or entered manually and the transaction is fraudulent. In this scenario the merchant would be liable for the fraud, not the issuer. The merchant could potentially be presented with fines from the credit card companies. Simply put, your restaurant becomes responsible for fraudulent EMV transactions that occur in your business...NOT the credit card companies. 

Merchants should consider the following when or if they should implement  safeguards:

  • What is the total cost of implementation?
  • What is my current fraud chargeback liability, and does moving to EMV make sense in light of the potential impact to my business?
  • What other security solutions do I have in place to help with chargeback liability? 

It can be confusing trying to understand everything being tossed around regarding EMV (which protects against fraud) and PCI Compliance (which protects your data from being breached), but these are important factors that will affect your restaurant down the road. If you offer any sort of ecommerce channel, like online ordering, it's important to understand that being PCI Compliant won't protect you from fraud in these channels. Only EMV, which requires the credit card to be physically present at the time of the transaction, protects against fraud. 

We've Got you Covered!

While the liability shift can seem frightening, there’s no need to worry. Granbury Solutions has partnered with the industry’s leading payment processors to provide you with the most secure, modern winery credit card processing options. Granbury has invested time and resources to ensure that we have solutions in place to keep your business running as usual and we’ll have these new devices available for you in the coming months.

So what should you do in the meantime?

You don’t have to react immediately, but you should start planning today. If you’re not sure if your POS is up-to-date, consult your Granbury Wine Solutions Representative for a quick assessment to determine if your system is ready for the newest payment technology.

Be ready for EMV plus get modern, affordable processing with Free Decline Minimizer service when you switch!

March 1, 2026

The Future of Winery Payments & Security: Lunch & Learn Event

 

If you process credit cards in your winery, you’re probably starting to hear about new payment technology and the upcoming EMV Liability shift. Also called “Chip-and-PIN,” EMV is quickly becoming the global standard for secure credit card payments as these cards contain an embedded chip that protects cardholder information from becoming vulnerable to fraud.
 

As credit card companies push US merchants to adopt EMV technology, you can expect to see a few changes that affect your business. The good news is there’s no need to panic as long as you start planning now and you're prepared
 

Join us to learn what you can do to protect your winery and your customer data with the latest in security features. Get all the facts about how EMV payments affect your business and learn how you can grow your top line revenue by reducing credit card declines while increasing security. 

September 16th, 2015, 10:30am - 1:00pm - At Chandon Winery 

REGISTER NOW

March 1, 2026

What is EMV - Webinar Thursday October 29th, 2015 • 10:30am-11:30am PST

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EMV: The Future of Winery Payment Security

Thursday, October 29th, 2015   •   10:30am-11:30am PST
 

 

EMV... NFC... P2P... tokenization... chipcards... Holy moly! There are a lot of buzzwords being tossed around lately, and it's getting confusing!

But, don't worry--we're on it! We've been keeping track of everything you need to know and have teamed up with our friends at OpenEdge to provide an hour-long session to cover every acronym you need to have in your vocabulary.

Sign up now to reserve your spot!

REGISTER NOW

 

March 1, 2026

Turn More of Your Website Visits into Sales

A great website is about selling more wine. It's about turning shoppers into buyers. If your website isn't responsive, you are losing online business every day.

In this free eBook, you'll learn everything you need to know about having a responsive website, how it will impact your business and why your winery needs one.

You'll also learn:

  • How responsive sites differ from mobile sites
  • How to spend less time updating website content
  • Why responsive sites affect search rankings
  • When and how to get a responsive site

March 1, 2026

vinSUITE Business Intelligence Has Arrived!


Business Intelligence for Wineries.

vinSUITE Business Intelligence was designed to give wineries everything they need to make important business decisions, fast. Get an extensive overview of your business, and then drill down to the data that matters most. Knowing more about what’s happening in your tasting room will help you sell more wine.

vinSUITE BI lets you combine data from vinSUITE POS to get the information you need. All of your data is pulled into your business intelligence dashboards—from real-time operations to monitoring your strategic initiatives.

KNOW MORE. SELL MORE. Ready to get started?

March 1, 2026

The Truth About Cart Abandonment

A recent study performed by Free the Grapes! proved that 35.4% of your DTC sales occur during the last three months of the year. That’s likely not a surprise to you. It’s September, and you’re already seeing more and more sales pour in. But, are you seeing your lost sales opportunities?

Baskets of money are just sitting out there.

Currently, 77% of online shoppers abandoned items that they had placed in their shopping cart. That means, they saw something they liked, decided to buy it (even clicked the “add to cart” button) and then changed their mind before completing the purchase.

77 PERCENT. You are losing 77% of your online sales. 77 PERCENT!

Let’s think about that for a second…Do you know how much your monthly revenue would be if you increased it by 77%? Even if you were able to reclaim a small fraction of that revenue, it would make an impact on your bottom line, right? This is why it (literally) pays to invest in cart abandonment technology.

Why cart abandonment happens.

Before we talk about how to do that, let’s discuss how this happens in the first place. Business Insider’s 2014 study highlights the top reasons that people abandon their shopping carts. Here are the top 6 things folks said:

58% - Shipping costs made the total purchase more than expected

57% - I was not ready to purchase but wanted to get an idea of the total cost with shipping for comparison against other sites

55% - I was not ready to purchase, wanted to save the cart for later

50% - My order value wasn’t large enough to qualify for free shipping

37% - Shipping & handling costs were listed too late during the checkout process

28% - The estimated shipping time was too long for the amount I wanted to pay

Especially in the DTC wine business where shipping is unavoidably expensive, it really does take a lot of work to overcome these objections. 

The Road to Recovery.

The first step to abandoned cart recovery is admitting you have a problem. It’s hard to believe that you're leaving 77% of your revenue just sitting out there in a basket, But, it's the truth. No matter how big or small your business is, or how great you think your website is, you’re leaving online sales on the table.

So, how do we solve this?

Relationships. Yep, you heard me. Relationships.

vinSUITE offers an Abandoned Cart Recovery solution that will help you nurture these lost sales and get your customers bought-in to the relationship you want to build with them. Ultimately, you’re building a better relationship with them so that they’ll come back and complete their purchase.

Crafting a series of well-timed, automated emails based on their shopping behavior is a key element to recovering these lost purchases. A great recovery campaign sends personalized messages, buying suggestions and sometimes even promotions or discounts. Ultimately, it’s about the touchpoints and keeping that purchase top of mind.

On average, vinSUITE customers have been able to recover 15 percent of those baskets full of money. Some recover more than 30 percent

You can learn more about how vinSUITE Abandoned Cart Recovery works here, or give us a call and we’ll give you a quick demo.

Learn More

 

March 1, 2026

Wanna Know a Secret?

Secrets to a Successful Wine Club.


Managing your wine club doesn’t have to be such a pain in the neck. Learn how to leverage vinSUITE to make club management easier and more effective, including tips on how to gain more members, manage payments and increase sales.

Know More. Sell More.

Tuesday, October 11th

11:00 am - 11:30 am PDT



Thursday, October 27th

1:00 pm - 1:30 pm PDT

 

REGISTER NOW

 

March 1, 2026

You Sell Wine. We Make It Easier.

Learn How Smarter Software Can Boost Your Bottom Line.

We've all heard the saying Knowledge Is Power... simply put, information helps us make better decisions and be more efficient. You read up on the latest wine techniques so that you can make better wine. You educate your customers about your wine, so they can better understand and enjoy it. But how well do you understand your customers and your sales channels? Armed with information about your customers and the right tools to run your business smoothly, you can spend less time stressing and more time growing. 

From the tasting room to the web, vinSUITE’s comprehensive, direct-to-consumer software provides wineries of all sizes with the tools needed to increase sales and keep their customers coming back for more. 

Learn how vinSUITE is leading the way in wine sales technology in this zero-commitment, FREE 30-minute webinar hosted by vinSUITE's National Sales Manager and software expert, Jason Mallin

You've got nothing to lose but sales. 

 

Wednesday, June 14th

11:00 am - 11:30 am PDT

 REGISTER 

 

 

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March 1, 2026

6 Tips That Will Take Your Email Marketing to New Heights

6 Tips That Will Take Your Email Marketing to New Heights

Posted by Emily Crichton on July 25, 2017 at 8:31 PM
While obsessing over casually browsing social media one afternoon, I was greeted with a post from a winery owner asking fellow industry folks “How often do you send emails to customers?”

Not surprisingly, the responses were all over the place. However, none of the responses could answer the real questions being asked: “How often should we be sending emails to customers? And what type of content should we be sending?”

Making sense of email marketing strategy can feel like an uphill climb

Unfortunately, these seemingly simple questions have no one-size-fits-all answer. The good news is that if you’re sending emails to customers at ALL, you’re on the right track. The really good news is that with some help from our partners at Premier Cellar we’ve assembled some best practice guidelines for your email marketing arsenal.

Email might not be the newest marketing communication channel, but it is arguably the most important one. In fact, 72% of consumers say that email marketing is the number one way they’d prefer to receive promotions from businesses. Moreover, email marketing has the highest ROI and conversion rates compared to other forms of marketing. 

Why email over other channels?

Consumers trust their “inbox” because they can manage communication with brands without having to exert large amounts of effort. When a piece of information - that has been invited - offers something of value, more people pay attention.

The key point here: Adding value.

“How often should you email customers? More. As long as what you are sending adds value to their experience,” says Corben Ketelsen, Director of Client Trainings & Technical Support at Premier Cellar.

 

“How often should you email customers? More. As long as what you are sending adds value to their experience.” 

 

Simply communicating for the sake of reminding customers that you exist is risky. Additionally, sending every offering to everyone on your email list is a no-no. Reaching out to specific customers with real-time offers they asked to receive… now that’s boss. When tested against each other, segmented campaigns perform markedly better than their non-segmented counterparts, including open rates, click-through rates, and bounce rates.

So, now that we know we should add value and target our communication… the question becomes: How?

1) Start with your goals

Set goals before hitting the send buttonDo you want to increase sales of a particular wine by 25%? Get 10% more visitors to the tasting room? Tell people about a change at the winery? Determine what information or offers you want to communicate, as well as the response you’re hoping to get from recipients. Not only will these help you plan your marketing calendar and future offers, but it will guide you in creating the right calls-to-action.

2) Find out what people expect

When you collect a person’s email (and you should always be collecting!), be sure to ask them what type of communication they’d like to receive and how often they’d like to receive it. Have some categories made up that they can choose from, as well as asking them about communication you might not yet have offered. You might be surprised by their answers!

3) Plan Ahead

vinSUITE's email marketing automation lets you set it and forget it!

There are some marketers who swear you should only send emails on certain days and at certain times of day. While the day or time may seem extremely important, what’s more important is that your recipients are eager to receive your emails and that you entice them to take action.

The one caveat to this is that people are more likely to read email via mobile device on weekends, so if you do send on a weekend, make sure your messages are mobile responsive (p.s. vinSUITE CRM is automatically responsive - phew!).

The best advice? Experiment. Look at your response rates for certain types of emails at certain times and see if there are any patterns… and don’t be afraid to switch things up!

Additionally, take advantatage of vinSUITE's or other marketing automation tools to help you plan ahead and avoid stressing to come up with content at the last minute or halting your day at inopportune times in order to send an email.

4) Use Data

Use data to help segmement your email marketing campaignsIn addition to finding out what types of offers your customers want, take a look at your sales and visitor data to determine which people are right for certain campaigns. Also, keeping track of how you gained contact information is important. Was it at the tasting room? Charity event? Were they part of a corporate retreat? Knowing where your contacts come from not only helps you determine the right offerings for them, but can help make your communication more personal and genuine.

5) Make It Easy for Them to Take Action

Learn More

Don’t just announce that you’re selling something they will like, make it easy for them to click through to your site and purchase the wine, event ticket, etc. using links and CTA buttons. Remember, incentives don’t have to be discounts! A simple invitation to "learn more" or "get some now" can go a long way.

6) Make Every Email Special

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Send campaigns full of beautiful images, thorough product descriptions, recommendations, and unique insights into your brand or products. If you have a blog, set up an RSS campaign to make it easy for folks to follow along. Or, build a series of marketing automation emails to welcome new customers to your list or introduce new subscribers to your brand. Finally, go the extra mile by sending food pairings or storage instructions after a customer purchases a particular wine. Better yet, recommend other products that your customers might like.

Want to dig a little deeper? Check out our Email Marketing Webinar Series

 

Session #1 - The Five Elements of a Successful Email Marketing Campaign

In the first of this 3-part email marketing strategy series, we discuss how to create successful email campaigns that not only engage your customers, but keep them clicking through for wine. Co-hosted by our partners and email marketing experts at Premier Cellar.

REGISTER NOW

Session #2 - Why You Shouldn't Automate Everything (and When You Should)

Triggered messages of contact data points are proven to generate higher open, click-through, and conversion rates - but not all automated programs are created equal! In the second of this 3-part series, we will dive into some programs every wine business should consider, as well as how to get started using email automation and common pitfalls to avoid. Co-hosted by our partners and email marketing experts at Premier Cellar.

REGISTER NOW

Session #3 - Email Your Way to the Best Holiday Yet!

The final webinar in our 3-part email marketing strategy series. Learn how to stand out in the inbox, drive higher subscriber engagement, and generate higher holiday revenue with these program recommendations and holiday campaign tips. Co-hosted by our partners and email marketing experts at Premier Cellar.
 

 

Check out our entire Summer Webinar Series for more tips on how to grow your DTC sales.

Let's connect! Find us on Facebook or Tweet us @vinsuit

March 1, 2026

Webinar Series: Grow Your DTC Sales

Direct-to-consumer sales now account for 60 percent of winery revenue, according to a recent industry survey. For wineries making less than 2,500 cases per year, that number jumps to 74 percent! With so much riding on DTC, it's more crucial than ever to connect with customers and stand out from the competition - both online and in the tasting room.

Introducing vinSUITE's Webinar Series... a no-commitment (aka, no-brainer) way to learn how vinSUITE's software can give you the competitive advantages you need to increase DTC sales and connect with customers.

REGISTER BELOW TO ATTEND OUR UPCOMING WEBINARS:

Intro to vinSUITE: Wed July 19th, 11am - 11:30am (PDT)

Learn how vinSUITE is leading the way in wine sales technology. This live demo and Q&A will walk you through everything vinSUITE's POS, eCommerce, CRM, and wine club management platforms have to offer.

REGISTER NOW

 

 

Cart Abandonment Recovery: Wed July 26th, 11am - 11:30am (PDT)

70% of online shoppers abandon their carts before making a purchase, but you can recover those lost sales with vinSUITE’s Cart Abandonment add-on! vinSUITE customers are recovering an average of $8,000 per month using this effective tool. Learn how they’re doing it and how you can get it.

Register for vinSUITE's Cart Abandonment Webinar

 

 


Tablet POS: Wed Aug 2nd, 11am - 11:30am (PDT)
 

Half of all direct-to-consumer sales happen in the tasting room, which means offering your visitors an unparalleled tasting experience isn't just a nicety, it's a necessity. Learn how Tablet POS can take your tasting room sales from average to exceptional.

Register for vinSUITE's Tablet POS Webinar 

 


Business Intelligence: Wed Aug 9th, 11am - 11:30am (PDT)

vinSUITE Business Intelligence was designed to give wineries better data to make better business decisions. With vinSUITE B.I., you not only get an extensive overview of your sales operations, but you can drill down to the data that matters most, so you can sell wine easier. 

REGISTER NOW 

March 1, 2026

Webinar Series: Grow Your DTC Sales

Direct-to-consumer sales now account for 60 percent of winery revenue, according to a recent industry survey. For wineries making less than 2,500 cases per year, that number jumps to 74 percent! With so much riding on DTC, it's more crucial than ever to connect with customers and stand out from the competition - both online and in the tasting room.

Introducing vinSUITE's Webinar Series... a no-commitment (aka, no-brainer) way to learn how vinSUITE's software can give you the competitive advantages you need to increase DTC sales and connect with customers.

REGISTER BELOW TO ATTEND OUR UPCOMING WEBINARS:

Intro to vinSUITE: Wed July 19th, 11am - 11:30am (PDT)

Learn how vinSUITE is leading the way in wine sales technology. This live demo and Q&A will walk you through everything vinSUITE's POS, eCommerce, CRM, and wine club management platforms have to offer.

REGISTER NOW

 

 

Cart Abandonment Recovery: Wed July 26th, 11am - 11:30am (PDT)

70% of online shoppers abandon their carts before making a purchase, but you can recover those lost sales with vinSUITE’s Cart Abandonment add-on! vinSUITE customers are recovering an average of $8,000 per month using this effective tool. Learn how they’re doing it and how you can get it.

Register for vinSUITE's Cart Abandonment Webinar

 

 


Tablet POS: Wed Aug 2nd, 11am - 11:30am (PDT)
 

Half of all direct-to-consumer sales happen in the tasting room, which means offering your visitors an unparalleled tasting experience isn't just a nicety, it's a necessity. Learn how Tablet POS can take your tasting room sales from average to exceptional.

Register for vinSUITE's Tablet POS Webinar 

 


Business Intelligence: Wed Aug 9th, 11am - 11:30am (PDT)

vinSUITE Business Intelligence was designed to give wineries better data to make better business decisions. With vinSUITE B.I., you not only get an extensive overview of your sales operations, but you can drill down to the data that matters most, so you can sell wine easier. 

REGISTER NOW 

March 1, 2026

vinBuzz: the latest news from team

 

 

 

 

 

 

 

 

 

 

 

 

vinSUITE Logo 2017

 

vinSUITE's fully customized winery ecommerce is designed to convert shoppers into buyers

 

8 Ways You're Sabotaging Your eCommerce Success

Online wine sales in a slump? Here are 8 things that can sabotage your winery ecommerce success and the simple solutions to each of them.


JOIN US!

The Nuts n' Bolts of Wine Club Batch Processing

Wine clubs are a LOT of work, but the right wine club management software can make all the difference in getting your shipments out the door smoothly. In this zero-commitment, 30-minute webinar, you'll learn how to process your club orders quickly using vinSUITE’s wine club software, as well as insider tips and tricks on how to make club processing more efficient. Register below!

Learn how to process your club orders quickly using vinSUITE's wine club softwareWednesday 10/25, 11am (PDT)

REGISTER NOW    

 

  


There are many ways to lend your support.

Please consider lending support to those affected by the northern CA firesDevastating fires have engulfed areas of Napa, Sonoma, Mendocino, Lake, and Yuba counties. The impact on Northern California has been enormous, as communities face the reality of lost homes, businesses, pets, and even loved ones. Thankfully, there are numerous ways to get involved or get help if you need it.

Learn More

Check out our blog for more tips, tricks, and tools to help you connect with customers and keep their glasses full of wine.

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March 1, 2026

Your ultimate holiday success "tool-kit"
Don't just survive this holiday season, go forward and thrive!

 

This Holiday Season, Don't Just Survive... Thrive!  

The holiday season is once again upon us, which means your wine business is firing on all cylinders, and you're trying to keep your head above water. This year, don't just make the holidays about surviving the chaos. Instead, take hold of the sleigh reins and arm yourself with the ultimate holiday success "tool-kit". With the right software and a little planning, you can build a loyal following that will last through the holiday season and beyond. 

Introducing vinSUITE's Holiday Webinar Series! A no-commitment way to learn how smarter software can give you the competitive advantages you need to increase DTC sales this holiday season, so you can spend less time stressing and more time growing.  

Register below to attend our upcoming webinars:

 

Wednesday, Nov 8th

11:00 am - 11:30am

ProofLoyalty: The Mobile App Every Winery Needs

vinSUITE’s latest partnership, ProofLoyalty brings you a fully integrated mobile app solution specific to your brand or winery.

ProofLoyalty delivers a seamless commerce experience, enhanced features for wine club members, highly segmented marketing messages, and the perfect platform for customers to engage with your brand. In this 30-minute live demo, ProofLoyalty Founders, Chris Barnes & Matt Wood, will show you why mobile apps are moving the future of DTC wine forward.

Watch a Recording

 


 

Wednesday, Nov 15th

11:00 am - 11:30am

Cart Abandonment: Recover Lost Revenue

70% of online shoppers abandon their carts before making a purchase, but you can recover those lost sales with vinSUITE’s Cart Abandonment add-on!

vinSUITE customers are recovering an average of $8,000 per month using this effective tool. Learn how they’re doing it and how you can get it.

REGISTER NOW

 


 

Wednesday, Nov 29th

11:00 am - 11:30am

One Page Checkout: A Must-Have for the Holidays

In today's competitive and tech-focused landscape, responsive e-commerce features, such as One Page Checkout, Wallet, and

Address Book aren't just nice to have, they're a must-have for wine businesses who want to succeed. By offering customers the seamless online purchasing experience they desire, you'll not only see higher conversions, but you'll build a loyal customer base for life.

REGISTER NOW

 


 

Wednesday, Dec 6th

11:00 am - 11:30am

Tablet POS: Transform Your Tasting Room

Half of all direct-to-consumer sales happen in the tasting room, which means offering your visitors an unparalleled tasting experience is crucial to staying ahead of the competition.

With Tablet POS, you can serve your customers from anywhere in the tasting room, turning every transaction into an interaction. Learn how Tablet POS can take your tasting room sales from average to exceptional.

REGISTER NOW


Wednesday, Dec 13th

11:00 am - 11:30am

Diving into Desktop POS: 3 Features That Will Boost Your Bottom Line. 

If you're using vinSUITE Desktop POS, then you know the power of smart software to help you sell wine easier. But are you taking full advantage of all the potential benefits your

Desktop POS has to offer? Learn why Email Receipt, Scan to Vintage, and Total Recall are the easy add-ons that will boost your bottom line this holiday season and beyond. 

 

March 1, 2026

New Custom Club Feature

vinSUITE, the leading all-in-one DTC platform for the wine industry, has added a custom wine club option to their already dynamic winery management solutions. Wineries can use this solution as a subscription-based custom wine club or enhance their allocation program.

 

 

“Our first priority is our clients. That’s why our custom club solution offers flexibility in product mix while also allowing wineries to achieve revenue growth goals with set dollar and bottle count minimums. We have seen wineries that offer a modernized club take a hit financially when club members ‘trade down’, selecting lower price point wines instead of the recommended option. The average winery today receives 36% of its DTC sales from wine clubs and we believe they should not have to lose profit to compete in the market. I am proud to say that when it comes to custom clubs, vinSUITE is the only fully integrated solution that protects wineries bottom line,” says vinSUITE General Manager, Jason Curtis.

 

Mix and match your club offerings. Wineries can choose to offer a custom club, traditional club, allocation management, or a combination to fit their needs. vinSUITE’s fully integrated platform helps wineries see the customer with a 360 view to personalize interactions across all channels and maximize revenue.

 

Stay on brand with vinSUITE’s Custom Club White Label feature. Wineries can name their club to match their overall branding and story, improving their customers' experience.

 

Retain club members longer with order personalization.  The eCommerce subscription model has grown more than 100% over the past five years with millennials leading the trend at 31% subscribers. These models attract younger generations with their engaging digital experience and flexibility. By offering a custom club, wineries can attract and build engaging programs for each segment of this growing market.

 

 

To learn more about how vinSUITE’s custom wine club can help you improve your winery’s branding and increase wine club retention, contact sales@vinsuite.com or visit our site https://www.vinsuite.com/wine-club.

March 1, 2026

New Year, New Marketing Campaigns!

 

Let's start 2020 off on the right foot by setting up your marketing campaigns now! Join vinSUITE for a free webinar on January 15th to learn how to leverage Mailchimp tags to create campaigns. We will show you how to run a birthday and big spender campaign by using your customer data. Plus, after the webinar, we will be sending out the top promotions for Q1 guide to everyone that registered.

 

REGISTER HERE: New Year, New Campaigns

March 1, 2026

A Tasting Room Manager’s Guide to EMV

If you process credit cards in your winery or tasting room, you’re probably starting to hear about new payment technology and the upcoming EMV Liability shift. Also called “Chip-and-Signature,” EMV is quickly becoming the global standard for secure credit card payments as these cards contain an embedded chip that protects cardholder information from becoming vulnerable to fraud. As credit card companies push US merchants to adopt EMV technology, you can expect to see a few changes that affect your business. The good news is there’s no need to panic as long as you know the facts so you can make the best decision for your business.

What is EMV?

EMV is a chip technology used globally in place of magnetic stripe. EMV chip technology helps reduce card fraud in a face-to-face, card-present environment by creating a unique transaction code each time it is used. It enables safer and smarter transactions across contact and contactless channels. EMV was conceived by EuroPay, MasterCard and Visa (EMV). This group includes representatives from all major world brands (American Express, Discover, JCB, UnionPay) and comprises the governing body referred to as EMVCo.

Read More

March 1, 2026

WEBINAR: INTRO TO vinSUITE-Tuesday, November 17th, 2015 • 10:30am - 11:30am PST

Been wondering what all the buzz is about?  

 
WEBINAR: INTRO TO vinSUITE
Tuesday, November 17th, 2015   •   10:30am - 11:30am PST
 

Granbury Wine Solutions brings you the most comprehensive, easy-to-use software in a single solution! You've heard a lot of chatter about this new product, and you can finally see for yourself what all the buzz is about.

Sign up for this exciting webinar to join us for a live demo and Q&A. Our vinSUITE pros will walk you through everything the software has to offer and answer any questions you have.

The sooner you know more, the sooner you will sell more!

 

Register Here! 

March 1, 2026

Wineries’ Thanksgiving eCommerce Sales Soar in 2020

Wineries’ Thanksgiving eCommerce Sales Soar in 2020
 

Napa, CA, December 1st, 2020: vinSUITE, the leading all-in-one DTC winery platform, reports on Thanksgiving holiday sales in the wine industry.  

“Since the beginning of the pandemic, vinSUITE has been closely monitoring the impact of closures on our clients’ DTC operationsStarting in March, we’ve seen an overall 15% decrease in sales, but the highlight has been doubling of revenue from eCommerce. With the Thanksgiving holiday already a large driver of winery online sales, we wanted to see if the trend would continue, states Jason Curtis, General Manager at vinSUITE. 

Thanksgiving week (Nov. 24th through Nov. 30th) online sales up 78% compared to 2019  

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Cyber Monday online sales up by 43% compared to 2019 

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Black Friday online sales up 35% compared to 2019, offsetting a 41% decrease in Tasting Room sales 

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With tasting rooms forced to close or reduce capacity, the focus in 2020 has shifted to eCommerce, and it has proved to be successful. “We were anticipating growth for Cyber Monday, but a 43% increase and a 78% increase overall for the week is impressive. This points to the importance of the online channel and validates the industry’s continued investment in robust, winery-specific eCommerce platforms,” says Curtis. 

In addition, this year vinSUITE clients saw a big spike in online sales for Black Friday, an increase of 35%And the difference across all sales channels for Thanksgiving week was only a decrease of 1%, bucking the trend of pandemic 2020. 

A new trend in 2020 is the expansion of online sales across the week rather than the popular promotional days, Black Friday and Cyber Monday. At the same time, for Cyber Monday, the average order amount was down 8%, 2020 vs. 2019, while order volume increased by 55%. 

March 1, 2026

Wine Club Promotions Shouldn’t Hurt Your Margins—They Should Build Loyalty

Too many wineries default to “10% off your first shipment” as a quick fix to drive sign-ups.
 ðŸ“‰ It attracts deal-seekers.
 ðŸ“‰ It erodes your profits.
 ðŸ“‰ And it rarely leads to lasting loyalty.

Here’s the truth: Discounts and incentives only work when they’re strategic. The best wine club promotions create value, not just urgency.

In this blog (a sneak peek from Chapter 1 of our Wine Club Growth guide), we break down how to design smarter, more profitable promos that:
Attract the right kind of member
Boost retention and long-term value
Feel exclusive without cutting into margins
Actually get measured for success

📖 Read it now: https://www.vinsuite.com/blog/wine-club-promotions-that-convert

March 1, 2026

vinSUITE’s State of the Industry: 3 Moves Growing Wine Clubs in 2025

Wine Club Symposium — Session 1

State of the Industry: Why Wine Clubs? 

Watch the full recording of vinSUITE’s opening keynote to see how leading wineries are growing clubs in a softer market—by reducing sign-up friction, making commitment flexible, and keeping members engaged between shipments.

The panel shares field examples from tasting rooms and clubs, then maps them to simple operational changes you can test this quarter. You’ll leave with practical ways to shorten the join flow, add flexible commitment (pause/skip/swap or prepaid), and build habit-keeping touches between shipments—plus the metrics that show it’s working.

What you’ll learn
  • Reduce tasting-room friction: capture contact earlier and streamline the join flow.
  • Flexible commitment: pause/skip/swap and prepaid balances convert “almost” members and save cancels—without discounting.
  • Between-shipment engagement: one planned touch + a simple cancel-save step keeps the habit alive.
 Watch the Full Session 

Speakers: Jason Curtis (vinSUITE), Jen Warrington (WISE Academy), Megan Currie (The Wine Lass)


Ready to apply the ideas to your club? In 5 minutes, the  Wine Club Scorecard  walks you through a questionnaire and returns a personalized, in-depth (20+ page) report with prioritized next steps and checklists you can use in your next planning meeting.