As one climbs the professional ranks, they are expected to share their ideas and feedback more and more – this is how organizations advance. Even if not expressly encouraged to do so, people identify opportunities for improvement, and want to contribute. However, it can be difficult to influence decisions when those leaders have a different perspective.

Our 3-hour workshop provides participants new skills to engage and influence their supervisors on matters on which they might not agree, as well as prepares them to provide critical feedback to their supervisors. They learn how to express their views without jeopardizing relationships with people key to their professional success. In this half-day workshop, we will achieve these objectives:

• Review when managing up is appropriate
• Discuss barriers to manage up
• Practice tools to help you manage up

Register here.

The Everything DiSC® Agile EQ Profile provides participants with valuable insights that allow them to discover an agile approach to workplace interactions. In this personalized, 26-page profile, participants will discover their DiSC style, learn about the instinctive mindsets that shape their responses and interactions, recognize opportunities to stretch beyond what comes naturally to them, and gain actionable strategies to become more agile in their approach to social and emotional situations.

Learning Objectives

• To identify and learn about individuals’ DiSC style.
• To provide participants with a deeper understanding of their personalized profile and provide a memorable experience that inspires lasting behavior change.
• To gain strategies to change individuals’ approach to emotional situations for better success in the workplace.

Register Now
September 21 @ 9:00 am - 12:00 pm
Fee: $325/person

When individual contributors are promoted and not provided the tools they need to successfully lead others, it can strip them of their confidence, decrease their motivation to appropriately delegate work, cause unnecessary conflicts, and reduce overall morale and effectiveness. This 6-hour workshop will give you the skills needed to understand your role as a supervisor and manager, to assist you in successfully making the transition from individual contributor to leading others and teach you attitudes, behaviors, and skills that will contribute to your effectiveness in achieving results through others. We will achieve these objectives:

• To provide participants with a clear understanding of their roles as supervisors and managers.
• To assist successful individual contributors in making the transition to leading others.
• To train supervisors and managers in attitudes, behaviors and skills that will contribute to their effectiveness in achieving results through others.

Register here.

When individual contributors are promoted but not provided the tools needed to successfully lead others, it can strip them of their confidence, decrease their motivation to appropriately delegate work, cause unnecessary conflicts, and reduce overall morale and effectiveness. This first workshop of the five-part Supervisor’s Toolkit series is foundational to setting up new supervisors with the fundamentals of being a supervisor, so they can embody their role and lead with presence and confidence.

Supervisors come away with a clear understanding of their role as a supervisor/manager from attending Toolkit I. Attendees will learn how to make the transition from being an individual contributor to leading others and to strengthen their command presence by embodying the attitudes, behaviors, and skills that will contribute to their effectiveness in achieving results through others.

Learning Objectives:

• To provide participants with a clear understanding of their roles as supervisors and managers.
• To assist successful individual contributors in making the transition to leading others.
• To train supervisors and managers in attitudes, behaviors and skills that will contribute to their effectiveness in achieving results through others.

Register here.

Supervisors and managers often need to have conversations that they would rather not have. Dealing with performance issues or habitual patterns, like chronic lateness, can be tough and may stir up emotions. Nonetheless, tough conversations are crucial in the workplace and need to be handled appropriately. Avoiding difficult topics can often result in bigger problems and more conflict.

This practical course gives attendees the confidence to recognize, plan and manage challenging conversations, including addressing “the elephant in the room” types of issues. Attendees are provided opportunities to practice using constructive feedback techniques so that they return to the workplace with the skills to help employees achieve results and have positive outcomes.

Learning Objectives:

• To provide participants with the tools to address conflict within their team.
• To provide supervisors and managers with a process for having challenging conversations.
• To teach the steps necessary for giving constructive feedback and resolving conflict that shows up in the workplace

April 23 @ 8:30 am - 11:30 am

Register here.

Supervisors and managers face and resolve problems that stem from conflict every day. Supervising employees with different personalities and work approaches can create confusion, disagreements, and conflict. Therefore, resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level.

This workshop provides attendees with a process for having challenging conversations and honing supervisory skills. The focus is on learning and practicing the steps necessary for providing constructive feedback and resolving conflicts that show up in the workplace.

Learning Objectives:

• To provide skills to give constructive feedback in a way that builds trust, promotes problem solving, performance improvement and results.
• To provide skills for resolving conflict that is getting in the way of team performance and the ability to produce results.

Register here.

June 5 @ 8:30 am - 9:30 am

This 1-hour AB 1825/SB 1343-compliance training provides non-supervisory employees with important information on harassment prevention. Attendees must attend the entire 60 minutes of training in order to obtain a certificate of completion.

In preparation for the training, please take note of these important points:

• This training will be in person only
• This training is interactive, and you are encouraged to participate (to your comfort level). When everyone participates, the experience is richer for all in attendance.
• Fee: $35 / person
• Location: 131-A Stony Circle, Ste 500, Santa Rosa, CA 95401

June 5 @ 10:00 am - 12:00 pm

When individual contributors are promoted but not provided the tools needed to successfully lead others, it can strip them of their confidence, decrease their motivation to appropriately delegate work, cause unnecessary conflicts, and reduce overall morale and effectiveness. This first workshop of the five-part Supervisor’s Toolkit series is foundational to setting up new supervisors with the fundamentals of being a supervisor, so they can embody their role and lead with presence and confidence.

Supervisors come away with a clear understanding of their role as a supervisor/manager from attending Toolkit I. Attendees will learn how to make the transition from being an individual contributor to leading others and to strengthen their command presence by embodying the attitudes, behaviors, and skills that will contribute to their effectiveness in achieving results through others.

Learning Objectives:

• To provide participants with a clear understanding of their roles as supervisors and managers.
• To assist successful individual contributors in making the transition to leading others.
• To train supervisors and managers in attitudes, behaviors and skills that will contribute to their effectiveness in achieving results through others.

November 6 @ 9:00 am - 2:30 pm
Fee: $650 / person
Location: 131-A Stony Circle, Ste 500, Santa Rosa, CA 95401

Register here.

Sign up for COMBINED Supervisor Toolkits I, II, and III for the special price of $1,225! Register here.

Supervisors and managers often need to have conversations that they would rather not have. Dealing with performance issues or habitual patterns, like chronic lateness, can be tough and may stir up emotions. Nonetheless, tough conversations are crucial in the workplace and need to be handled appropriately. Avoiding difficult topics can often result in bigger problems and more conflict.

This practical course gives attendees the confidence to recognize, plan and manage challenging conversations, including addressing “the elephant in the room” types of issues. Attendees are provided opportunities to practice using constructive feedback techniques so that they return to the workplace with the skills to help employees achieve results and have positive outcomes.

Learning Objectives:

• To provide participants with the tools to address conflict within their team.
• To provide supervisors and managers with a process for having challenging conversations.
• To teach the steps necessary for giving constructive feedback and resolving conflict that shows up in the workplace

November 13 @ 8:30 am - 11:30 am
Fee: $325 / person
Location: 131-A Stony Circle, Ste 500, Santa Rosa, CA 95401

Register here.

Sign up for COMBINED Supervisor Toolkits I, II, and III for the special price of $1,225! Register here.

Supervisors and managers face and resolve problems that stem from conflict every day. Supervising employees with different personalities and work approaches can create confusion, disagreements, and conflict. Therefore, resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level.

This workshop provides attendees with a process for having challenging conversations and honing supervisory skills. The focus is on learning and practicing the steps necessary for providing constructive feedback and resolving conflicts that show up in the workplace.

Learning Objectives:

• To provide skills to give constructive feedback in a way that builds trust, promotes problem solving, performance improvement and results.
• To provide skills for resolving conflict that is getting in the way of team performance and the ability to produce results.

November 13 @ 12:30 pm - 3:30 pm
Fee: $325 / person
Location: 131-A Stony Circle, Ste 500, Santa Rosa, CA 95401

Register here.

Sign up for COMBINED Supervisor Toolkits I, II, and III for the special price of $1,225! Register here.

Managers face conflict and solve problems every day. Supervising employees with different personalities and work approaches can create confusion, disagreements and conflict. Resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level. This workshop will provide you with a process for having those challenging conversations and honing your supervisory skills. The focus will be on learning and practicing the steps necessary for giving constructive feedback and resolving conflict that shows up in the workplace.

Participants will learn:

• How to address conflict within their team
• Steps for delivering constructive feedback
• Ways to handle challenging employee responses
• How to identify team dynamics that cause conflict
• To develop skills that will facilitate working towards a common goal and enhance teamwork

This is a highly interactive workshop that allows participants to practice and create an action plan to apply feedback and conflict resolution skills directly to their work.

This workshop is ideal for:

• Supervisors and managers who want to continue to develop their management and leadership skills.

Dates:       March 23    June 29    November 16

Time:        9:00 – 12:00

Fee:           $275

Location:  Finley Community Center, 2060 W. College Avenue, Santa Rosa

Register by emailing info@personnelperspective.com or visiting http://www.personnelperspective.com/seminar/supervisors-toolkit-ii-tough-conversations-4/

Sexual Harassment Prevention

Spanish Session: 6.9.14

Santa Rosa, CA 

8:30 am - 10:30 am

Is it really sexual harassment? Is it a hostile working environment? Is it bullying? Do your managers know how to respond to rumors or complaints? Do they realize they are held to a higher legal standard? All these questions and more are addressed in our interactive workshop on harassment prevention.

Attend our training and learn ...

• What sexual harassment is
• Specific supervisory responsibilities and liabilities
• How to handle dating or flirting in the workplace
• Why employees won't tell you there is a problem
• What the implications of texting are

How to respond to a complaint of harassment 

For more information: Click here.

________________________________________________________________________________

Supervisor's Toolkit

June 12, 2014

Santa Rosa, CA

8:30 am - 4:00 pm

Congratulations, you're a supervisor! Whether you were recently promoted or have been supervising people for years, this workshop is for you. Your job is to get results through the work performance of others. Learn how to lead and influence your employees. The training will provide you with tools for setting clear performance expectations, providing positive and negative feedback, and resolving conflict. Whether you were promoted from within or hired from outside your organization, the key to supervisory success is balancing both task and people management.

Participants will learn how to:

• Transition from being an individual contributor to team leader/supervisor
• Build a great team
• Motivate and coach employees
• Encourage accountability and ownership
• Address challenging employee behavior and attitudes
• Have difficult conversations with employees
• Respond to employee reactions to feedback
• Provide praise and recognition
• Use "toolkit" supervisory tools that can be applied back on the job immediately 

This training is ideal for:

Harassment Prevention for Supervisors 

January 24th – 9:00am to 11:00am

Is it really sexual harassment? Is it a hostile working environment? Is it bullying? Do your managers know how to respond to rumors or complaints? Do they realize they are held to a higher legal standard? All these questions and more are addressed in our interactive, AB-1825 compliant training on harassment prevention. 

Emotional Intelligence NEW!

February 21st – 9:00am to 1:00pm

Successful people recognize the contribution Emotional Intelligence has made to their professional and personal lives.  It is clear the ability to apply Emotional Intelligence to recognize and manage emotions---thinking, feeling, acting—greatly influences the outcome.

Supervisor’s Toolkit 1: Supervisory Fundamentals

March 14th – 9:00am to 3:00pm

Learn how to lead and influence your employees with confidence, while motivating your team to higher levels of morale and productivity. This training is great for new and experienced supervisors alike!

Supervisor’s Toolkit 2: Tough Conversations

March 21st – 9:00am to 12:00pm

This practical course gives the supervisor the confidence to recognize, plan and manage meaningful conversations in the workplace.

Supervisor’s Toolkit 3: Conflict Management

March 28th – 9:00am to 12:00pm

This workshop provides you with the tools to resolve internal conflicts between team members and address different personalities and approaches as disagreements arise.

If you're interested in attending any of these seminars, you can register by emailing info@personnelperspective.com. 

California recently enacted the Healthy Workplaces, Healthy Families Act of 2014, which requires virtually all employers to provide paid sick leave benefits to employees.  Some employer actions are required by January 1, 2015, and others by July 1, 2015.  It's important to start thinking and planning ahead.  July 2015 is just around the corner!

What should you do now?

• Post this new poster on or before January 1 (or ensure that your combined poster includes this information):

    DLSE Paid Sick Leave Posting

• Begin providing the recently updated "Notice to Employee" wage statement to your non-exempt new hires no later than January 1, 2015.

   DLSE Notice to Employee Posting

• Start developing your new policies and procedures, or review your current policies for compliance.  We expect that most (if not all) current sick leave and PTO policies will need some modification.

This is a complex and confusing law, and we expect to see continued legal guidance over the coming months.  In the meantime, here are some highlights:

What does the law require on July 1? 

• Employees who work 30 or more days within a year are entitled to paid sick leave, including part-time and temporary employees.  Paid sick leave can be provided as a stand-alone benefit, or as part of a combined PTO (vacation and sick) benefit. 

• Paid sick leave accrues at the rate of one hour per every 30 hours worked (including overtime hours).  (Exempt employees are generally assumed to work 40 hours per week).  Accruals begin on the first day of employment or July 1, 2015, whichever is later.  Employees may begin using accrued days beginning on their 90th day of employment.

• Accrued sick leave may be carried over to the following year, and can be capped at 48 hours / six days.  However, the employer can limit the use of paid sick days to 24 hours / three days per year.

• Employers also have the option of "front-loading" at least 24 hours / three days of paid leave at the beginning of each year, with no additional requirement for accruals or carry-over. 

• The law also provides specific guidelines regarding sick leave usage, employee protections, and record-keeping.

• There is no requirement to pay out accrued sick leave upon termination, unless the employer has a PTO policy that combines sick and vacation time.  However, employers must reinstate unused accrued sick leave if a former employee is rehired within one year.

• Of course, employers can provide more generous benefits, as long as they meet all the provisions of this law.  

We are available to discuss this law with you to explore how it will impact your workplace, and assist in developing policies to ensure you are meeting your legal requirements.

Supervisor’s Toolkit II: Tough Conversations Training

June 23 @ 9:00 am - 12:00 pm

Managers face conflict and solve problems every day. Supervising employees with different personalities and work approaches can create confusion, disagreements and conflict. Resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level. This workshop will provide you with a process for having those challenging conversations and honing your supervisory skills. The focus will be on learning and practicing the steps necessary for giving constructive feedback and resolving conflict that shows up in the workplace.

To learn more...

Your goals, culture, and needs are unique. We understand that, and provide training programs customizes specifically for you. Sign up for one of the following seminars in September!

How to Effectively Conduct Workplace Investigations

September 17 @ 10:00am - 3:00pm

Participants learn step-by-step guidelines for investigating complaints and how to avoid the legal pitfalls of investigations.  They will learn how to recognize workplace situations that require an investigation and how to develop an investigation plan. They will learn how to collect and record evidence, the rights of all parties involved in an investigation, how to identify and interview the parties and witnesses, how to assemble statements, how to write a detailed and thorough report, and how to make recommendations for next steps after an investigation is completed.

Supervisor's Toolkit: Supervisory Fundamentals

September 18 @ 9:00am - 3:30pm

Learn how to lead and influence your employees with confidence, while motivating your team to higher levels of morale and productivity.  This training is great for new and experienced supervisors alike!

Supervisor's Toolkit: Supervisory Fundamentals (Spanish)

September 20 @ 9:00am - 3:30pm 

Unconscious Bias and Microagression

September 24 @ 10:00am - 12:00pm 

In this training, you will learn to recognize and acknowledge your own biases so that you may identify them before making biased decisions.  You will learn strategies for overcoming personal and organizational bias.

Supervisor's Toolkit: Tough Conversations

September 25 @ 9:00am - 12:00pm 

Meaningful conversations aren’t always easy, but they are a vital part of leadership.  This practical course gives the supervisor the confidence to deliver constructive feedback with clarity.

Supervisor's Toolkit: Conflict Management

September 25 @ 1:00pm - 4:00pm

This workshop provides you with the tools to resolve internal conflicts between team members and address different personalities and approaches as disagreements arise.

For more information about The Personnel Perspective, click here. 

Supervisor’s Toolkit II: Tough Conversations

• June 29 @ 9:00 am - 12:00 pm
• Location:  Finley Community Center, Santa Rosa
• Fee: $275
• Register by emailing info@personnelperspective.com

Meaningful conversations aren’t always easy, but they are a crucial part of leadership. Deliver constructive feedback with clarity and deal with high emotions in the workplace. As a manager, sometimes you need to have conversations that you’d rather not have to have. Dealing with performance issues or habitual patterns like chronic lateness can be tough and may stir up emotions, but these conversations are crucial in the workplace and need to be handled in the right way. This practical course will give you the confidence to recognize, plan and manage these conversations, as well as the opportunity to practice using constructive feedback techniques to achieve more positive outcomes.

Supervisor’s Toolkit III: Conflict Management

• June 29 @ 1:00 pm - 4:00 pm
• Location:  Finley Community Center, Santa Rosa
• Fee: $275
• Register by emailing info@personnelperspective.com

Managers face conflict and solve problems every day. Supervising employees with different personalities and work approaches can create confusion, disagreements and conflict. Resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level. This workshop will provide you with a process for having those challenging conversations and honing your supervisory skills. The focus will be on learning and practicing the steps necessary for giving constructive feedback and resolving conflict that shows up in the workplace.

Sexual Harassment Prevention Training for Supervisors

• September 6 @ 8:30 am - 10:30 am
• Location: Finley Community Center, Santa Rosa
• Fee: $115
• Register by emailing info@personnelperspective.com

Is it really sexual harassment? Is it a hostile working environment? Is it bullying? Do your managers know how to respond to rumors or complaints? Do they realize they are held to a higher legal standard? All these questions and more are addressed in our interactive, AB-1825 compliant training on harassment prevention. 

Kelly Jordan and Carolyn Ryzanych have joined The Personnel Perspective team.

Jordan, a trusted adviser to North Bay organizations for over 10 years, has been appointed Director of Client Services. Jordan brings her expertise of partnering with businesses to identify smart and effective solutions, and ensures delivery of timely, quality services. 

With over 20 years of Human Resources experience, Ryzanych has been hired as a Senior Bilingual HR Consultant. Ryzanych brings an innovative and solutions-oriented approach to her work, and has a strong background in providing strategic human resource solutions and managing the full spectrum of HR practices.

Click here to meet the rest of our staff!

Sexual Harassment Prevention Training for Supervisors

• September 6 @ 8:30 am - 10:30 am
• Location: Finley Community Center, Santa Rosa
• Fee: $115
• Register by emailing info@personnelperspective.com

Is it really sexual harassment? Is it a hostile working environment? Is it bullying? Do your managers know how to respond to rumors or complaints? Do they realize they are held to a higher legal standard? All these questions and more are addressed in our interactive, AB-1825 compliant training on harassment prevention.