June 17, 2015
Do You Need to Have Tough Conversations?Supervisor’s Toolkit II: Tough Conversations Training
June 23 @ 9:00 am - 12:00 pm
Managers face conflict and solve problems every day. Supervising employees with different personalities and work approaches can create confusion, disagreements and conflict. Resolving internal conflicts with individuals or between team members is a key skill for today’s supervisor. Addressing conflict early supports high levels of performance at the individual and team level. This workshop will provide you with a process for having those challenging conversations and honing your supervisory skills. The focus will be on learning and practicing the steps necessary for giving constructive feedback and resolving conflict that shows up in the workplace.
