Send in your shears by July 1st!

What is an Annual Maintenance?

Our $180 Annual Maintenance Program includes shipping and all of the service and parts listed below. Plus this year you can take advantage of our new service for customers with medium and maxi heads!

Replace the blade, blade rivet, axis, washers, bolts, half aperture switch, and handle covers

Check the connector, trigger spring, and motor

Update the electronic boards

Grease the crown, pinion, and gear box

Regrind the counter blade

Recharge battery periodically

Extend warranty (1st year only)

Update software (improves reaction to jamming cuts)

Return your shears in time for the next season

 

What's the turn around time?

We have an average 2-month turn around on all Annual Maintenance. This works great for the majority of our customers who don't begin pruning until December. However, if you need a quicker turn around, please note this on the Annual Maintenance form that you send with your shears.

How can I get my shears back faster?

1. Send in your shears early (don't wait until October!)
2. Include an Annual Maintenance form with each shear
3. Pre-pay for your Annual Maintenance by including a check so that we can ship it back to you the same day that it's finished. 

 

What if it needs additional repairs?

For any repair over $50, our technician will contact you to get approval for the repair and discuss your options with you.

 

What if I have a medium or maxi blade?

Do you use a medium or maxi blade for your pruning? By (very) popular demand, we now offer an Annual Maintenance just for you! For an additional $33 (covers additional blade cost) our technician will conduct a full Annual Maintenance plus replace your medium or maxi blade. Please note that any shear received with a medium or maxi head attached will automatically receive this service.