A new California law now requires businesses to offer customers a clear and immediate way to cancel subscriptions online - and for wineries and clubs using VinesOS, you’re already ahead of the curve.

We understand that transparency and ease are key when it comes to managing memberships. That’s why VinesOS includes built-in features to make online cancellations simple, seamless, and compliant - all with just the flip of a switch.

Seamless Cancellations, Smarter Retention

With VinesOS, members can cancel directly from their membership dashboard with just a click. They’ll be prompted to share a reason for cancelling, helping you gather valuable insights into member behavior and preferences. There is also an optional checkbox for members who would like someone from your team to reach out, making it easier to re-engage members before they are gone for good. 

Instant Confirmation for Members - and for You

As soon as a cancellation is submitted, the member sees an on-screen confirmation and receives an automatic email confirming the cancellation. Meanwhile, club managers are instantly notified via email with all the details, including the cancellation reason and whether a follow-up was requested.

Stay Compliant. Stay Connected.

California’s new regulation is designed to protect consumers, but it can also be an opportunity for your business. With VinesOS, you stay compliant while keeping the door open for meaningful conversations that can lead to improved retention.  

Ready to make subscription management effortless for both your club and your members? 

Contact us for a demo to see how we can help.